Problem Performance Manager
- Hiring Organisation
- Marks & Spencer
- Location
- London, England, United Kingdom
into the Incident and Problem Practice Owner this role leads on detailed analysis, identification, and delivery of Problem Management practice improvements, focussing on improving operational stability and reducing technical debt. This role will work closely with Service Management colleagues and Service Assurance Managers who are embedded within … delivery of Problem Management for the D&T products and Services and will advise on opportunities and methods to increase maturity and to improve operational stability by leveraging best practices.As a subject matter expert, the Problem Performance Manager will support the Problem Management Lead to deliver best practice ...