This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. OrderManagement Support clients … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills OrderManagement Contract More ❯
This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. OrderManagement Support clients … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills OrderManagement Contract More ❯
and more! Deposco's Solutions Consultants are the customer's primary point of contact through the implementation of Deposco's Bright Suite of solutions: Bright Warehouse: Warehouse and Distribution Management Bright Order: Distributed OrderManagement Bright Source: Sourcing and Procurement Bright Store: Inventory Management and Point of Purchase Bright Socket: Software Integrations Bright Performance: Business … of your time will be spent on-site working directly with the customer's project team. What You'll Need Degree level education in Engineering; Computer Science; Supply Chain Management; Management Information Systems; or related technical degree3 - 8 years of experience developing, supporting or implementing application software and/or experience through internships and/or cooperative programsMust … possess an understanding of supply-chain managementExperience troubleshooting and developing SQL queries using relational databasesExperience in XML and JSON files formatsExcellent communications and task management skillsEnthusiastic and positive attitudeAbility to work and collaborate with team members both technically and functionally in natureSelf-motivated and hungry to learnAbility to handle multiple projects and tasks simultaneouslyMust be able to travel at More ❯
improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for … duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS 5 Years of experience Proficient in Salesforce Service Cloud, OrderManagement Systems (OMS), and SAP Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations Ecommerce Customer Experience (CX): Over five years of experience in B2C More ❯
improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for … duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS 5 Years of experience Proficient in Salesforce Service Cloud, OrderManagement Systems (OMS), and SAP Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations Ecommerce Customer Experience (CX): Over five years of experience in B2C More ❯
The successful applicant will have the following responsibilities: System Administration: Workstation/server OS, server builds, ADS administration, maintain successful backups, WSUS for servers/workstations. Incident, Problem, Change Management: Log & take ownership of incidents, problems, and changes onto the Service Desk for commercial and production-related issues. Technical Support: 1st/2nd Support. Asset Management. Implement local and … global projects in a timely manner. Write, update, and maintain network schematics, work instructions, and procedures for the production and commercial network infrastructure. Manage and maintain the ordermanagement process and keep all related documents filed and organized. Perform other reasonable duties as needed by the department. EHS. Skills and experience required: Over 1 year of commercial experience. … Symantec Backup Exec. Active Directory (DNS, DHCP, Groups). Ability to write, update, and maintain network schematics, work instructions, and procedures for the network infrastructure. Manage and maintain the ordermanagement process and keep all related documents organized. Perform other duties as required by the department. EHS. Please get in touch for further details about this excellent career More ❯
What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River … of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a … part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for PPSS are expected to have More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Extensive experience across the ServiceNow core platform security performance and compliance More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales OrderManagement SOM More ❯
Blue Yonder is seeking an astute, collaborative team player with a strong understanding of end-to-end retail planning & execution operations -including merchandise financial planning, supply chain planning, category management, transportation, warehousing, labor, ordermanagement, and returns. This individual will help our clients unlock competitive advantage by designing and delivering strategic solutions that connect planning and execution … capabilities. Craft compelling stories and business cases using data-driven insights and tailored solution demonstrations that connect strategy to execution. Collaborate across Blue Yonder's ecosystem-including Sales, Product Management, Professional Services, Value Engineering, and Partners-to design, validate, and present cohesive solutions. Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Icebrg.co
is a London-based wealthtech startup creating a digital Platform as a Service for modern investment managers: a cloud-native, API-driven wealthtech platform that integrates custody, trading, portfolio management, reporting, and compliance workflows. With live connectivity to Saxo Bank, Addepar, and multiple API-based services (client KYC/AML, market data providers, and many others), Icebrg enables scalable … compliant operations for investment managers. We work in a joint venture with an FCA-regulated partner in the United Kingdom. Our platform handles the most complex aspects of investment management operations, from regulatory compliance and custody services to multi-asset trading and comprehensive reporting. With seamless integrations to industry-leading systems, we provide our clients with access to global … markets while managing all the operational complexity behind the scenes. The Role We are seeking a highly skilled Senior Operations Manager to lead the operational setup and management of the Icebrg platform. You will oversee client assets and reporting, manage operational and regulatory processes, and ensure seamless integration of operational workflows with our technology infrastructure. This is a highly More ❯
london, south east england, united kingdom Hybrid / WFH Options
Icebrg.co
is a London-based wealthtech startup creating a digital Platform as a Service for modern investment managers: a cloud-native, API-driven wealthtech platform that integrates custody, trading, portfolio management, reporting, and compliance workflows. With live connectivity to Saxo Bank, Addepar, and multiple API-based services (client KYC/AML, market data providers, and many others), Icebrg enables scalable … compliant operations for investment managers. We work in a joint venture with an FCA-regulated partner in the United Kingdom. Our platform handles the most complex aspects of investment management operations, from regulatory compliance and custody services to multi-asset trading and comprehensive reporting. With seamless integrations to industry-leading systems, we provide our clients with access to global … markets while managing all the operational complexity behind the scenes. The Role We are seeking a highly skilled Senior Operations Manager to lead the operational setup and management of the Icebrg platform. You will oversee client assets and reporting, manage operational and regulatory processes, and ensure seamless integration of operational workflows with our technology infrastructure. This is a highly More ❯
Systems Analyst in finance , with extensive hands-on experience in Oracle Fusion Financials . In-depth knowledge of Oracle Fusion modules including Accounts Receivable (AR), Accounts Payable (AP), Cash Management (CM), General Ledger (GL), and OrderManagement (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process … mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (eg, SQL, Power BI) is a plus. Professional certifications (eg, CBAP, ACCA, CIMA, or Oracle Fusion certifications) are highly desirable. Prior experience in a global or corporate environment is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered by More ❯
Systems Analyst in finance , with extensive hands-on experience in Oracle Fusion Financials . In-depth knowledge of Oracle Fusion modules including Accounts Receivable (AR), Accounts Payable (AP), Cash Management (CM), General Ledger (GL), and OrderManagement (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process … mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (e.g., SQL, Power BI) is a plus. Professional certifications (e.g., CBAP, ACCA, CIMA, or Oracle Fusion certifications) are highly desirable. Prior experience in a global or corporate environment is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered by More ❯
product user experiences enable rapid business growth. You have a foundation of technical ability, business acumen, leadership skills, and a desire to provide knowledge transfer. You have technology vendor management experience. You've provided technical direction, guidance, and oversight of vendor solutions and integrations. You have experience working with OrderManagement systems. Charles River being a plus More ❯
class delivered at the lowest cost. Our scope includes all countries where Amazon operates. To succeed with this vision, we systematically eliminate defects in upstream systems, including forecasting, purchase ordermanagement, inventory placement, and search. To accelerate and excel in our execution, we eliminate defects upstream, leverage scalable tech solutions to automate and optimize where elimination is not … of the world's most customer-centric companies. Key job responsibilities Strategic Leadership & Vision • Develop and execute a multi-billion-dollar cost transformation strategy across key areas including inventory management, returns optimization, and shipping costs • Lead the development and implementation of Amazon Defects platform as a centralized solution for defect identification and elimination • Drive innovation in GenAI-based technologies … for root cause analysis and defect elimination Program Management & Execution • Oversee multiple workstreams including inventory defects, returns management, shipping COGS, and variable operations costs • Lead policy change decisions and coordinate with upstream teams for technological implementation • Establish robust control mechanisms and metrics to track progress and ensure sustainable improvements Stakeholder Management & Influence • Partner with senior leadership to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Walters
About the Role: We're looking for a skilled Test Analyst to join a fast-paced Wealth Management project focused on automating testing processes. You'll play a key role in testing an in-house bespoke OrderManagement System (OMS). This hands-on, results-driven role will require you to lead the testing process, create and … paced, evolving environment. Strong attention to detail and the ability to troubleshoot complex issues. If you're a hands-on Test Analyst looking to make an impact in Wealth Management, we want to hear from you! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯
control, vendor compliance, and efficient delivery of goods and services. This role plays a key part in enabling strategic sourcing, budget adherence, and supplier performance within the Commercial & Service Management team. Job & Candidate Requirements Key Responsibilities: Procurement Operations Manage the full procurement lifecycle: sourcing, quoting, raising purchase orders, tracking deliveries, and receipting goods/services. Ensure all procurement activities … with budgetary constraints and internal policies. Maintain accurate and up-to-date vendor records and contact details. Liaise with suppliers to resolve discrepancies and ensure timely delivery. Financial & Budget Management Monitor and report on procurement spend against budget and forecast. Create and distribute monthly financial reports for Group IT. Track open purchase orders and ensure timely closure post-fulfilment. … Collaborate with finance to ensure invoice accuracy and payment efficiency. Invoice & Purchase OrderManagement Review invoices for accuracy and alignment with purchase orders. Submit vendor invoices before month-end deadlines. Track payment progress and escalate issues as needed - Continual Service Improvement through liaising with Finance to ensure processes are reviewed and improved where possible Maintain reporting on invoice More ❯
Become a subject matter expert on the Cloud Marketplaces Procurement Programme and serve as a special Deal Desk advisor. Collaborate with internal stakeholders (Legal, Sales Ops, Finance, Revenue Assurance, OrderManagement, Credit, etc.) to align deal structures with our client, customer, and cloud partner requirements. Ensure marketplace transactions adhere to our client's revenue recognition policies and operational … guidelines. Monitor and evaluate opportunities for marketplace eligibility and communicate approval decisions to Sales and Partner Managers. Maintain Salesforce CRM data hygiene and support Power BI dashboard accuracy. Project Management Implement project plans and process improvements on Salesforce and associated applications. Track progress and manage product listings on Cloud Marketplaces. Draft and distribute regular communications to sales and managementMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Avanti
you'll work independently with minimal supervision Problem-solving mindset - you'll be the person people turn to for solutions Bonus points for: Odoo experience, ERP background, manufacturing/ordermanagement knowledge Why This Role Rocks Real ownership - this is YOUR system to develop and improve Luxury sector - work with high-end brands and prestigious clients Growing business More ❯
to both technical and non-technical audiences. Ability to analyze complex customer issues and develop effective solutions. Experience managing multiple projects simultaneously and meeting deadlines. An understanding of account management tools like Planhat to track customer interactions, gather feedback, and measure performance. Knowledge of HubSpot to manage customer data, automate tasks, and optimize marketing efforts. Familiarity with Google Suite … a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the ordermanagement industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market More ❯