Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes to improve all of … these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management) - Change Management experience (Change management database) Detailed Change Management process experience, working with CAB. - PeopleManagement experience (managing a team of 2 globally) Location: Birmingham (3 days a week initially) Salary: Up to £60,000 If this sounds like yourself or somoene you may know then please do apply below or More ❯
the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Groups ongoing progress in communities around the world. This role is based within … make sure CRM campaigns work seamlessly with web initiatives. Youll collaborate with the web team to optimise user journeys across both channels. Team leadership & peoplemanagement: Lead, inspire, and develop a high-performing team, fostering a positive, collaborative environment that encourages innovation and continuous improvement. Set clear objectives … electronic communication regulations, maintaining high standards of data integrity and security. Our Successful Candidate: To be successful within this role you will need strong peoplemanagement and leadership skills, with experience in building and motivating high-performing teams. You will also need proven experience in CRM managementMore ❯
as required. As a Manager, you will be responsible for managing and leading a team of direct reports within your designated delivery area including peoplemanagement, leadership, skills development and review. You will also be responsible for operations management ensuring that work is delivered to the required … and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support … or response. Proven experience in managing and/or leading a team, or ability to clearly evidence capability in and application of team and peoplemanagement, as well as leadership skills. Highly capable of managing tight timelines for self and others in a constantly evolving, fast paced environment More ❯
as required. As a Manager, you will be responsible for managing and leading a team of direct reports within your designated delivery area including peoplemanagement, leadership, skills development and review. You will also be responsible for operations management ensuring that work is delivered to the required … and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support … or response. Proven experience in managing and/or leading a team, or ability to clearly evidence capability in and application of team and peoplemanagement, as well as leadership skills. Highly capable of managing tight timelines for self and others in a constantly evolving, fast paced environment More ❯
Senior Project Information Manager/Senior Information Manager/Senior Document Controller Can you manage a team to deliver an exceptional Information Management service to a project? Do you have detailed knowledge of ISO19650? Laing O'Rourke are looking for a Senior Project Information Manager to join our project … team in Birmingham. The senior PIM will establish roles and responsibilities for the information management team, working with relevant Functional Leads. Ensuring effective communications systems are in place and managing the quality procedures for all administrative and document control activities. Take a leading role in digitising project processes through … To prepare, agree and communicate project Information Standards and Methods & Procedures documentation working collaboratively with the Digital Engineer and with support of Regional Information Management team. Security minded approach to data, ensuring correct access rights are in place for a timely period. Deliver training to staff on information managementMore ❯
Senior Project Information Manager/Senior Information Manager/Senior Document Controller Can you manage a team to deliver an exceptional Information Management service to a project? Laing O'Rourke is looking for a Senior Project Information Manager to join the project team in Birmingham. The senior PIM will … establish roles and responsibilities for the information management team, working with relevant Functional Leads. Ensuring effective communication systems are in place and managing the quality procedures for all administrative and document control activities. Take a leading role in digitizing project processes through existing toolsets, and with support from IT … prepare, agree and communicate project Information Standards and Methods & Procedures documentation working collaboratively with the Digital Engineer and with support of the Regional Information Management team. Security-minded approach to data, ensuring correct access rights are in place for a timely period Deliver training to staff on information managementMore ❯
a system meeting, or supporting a GP practice to improve their digital triage. No two days are the same, and you will work with people across all levels of the health system. We welcome candidates from a wide range of backgrounds including operations, service improvement, IT, practice management, digital transformation, programme delivery, NHS admin and beyond. If you are highly organised, people focused, confident with systems, and enjoy making things work better for staff and patients, this could be your ideal next step. About us Our Health Partnership was set up by local GPs who are … practice teams, ICB colleagues and system stakeholders. This is a hands-on leadership role for someone who enjoys improving services, working with data, leading people, and using digital solutions to enhance access and patient care. Main responsibilities Enhanced Access and PCN services Coordinate day to day running of Enhanced More ❯
QR's reputation for product data management and consultancy has put us at the vanguard of transforming the automotive, aerospace and robotics industries across the globe, as they seek to build better products and a more sustainable future. As a team, we are particularly excited to be supporting the … currently seeking to strengthen our consultancy project delivery team. If you're looking for the next step in your career in consultancy or project management, we can offer you interesting, exciting and impactful projects, a genuinely positive and caring company culture, great learning and progression, and products that are … with a diagnostic, these projects very often rapidly scale-up into much larger hands-on, cross-functional deployments, blending analytics and reporting with project management and software implementation. Our continued growth means we have opportunities for consultancy expertise across a range of UK locations with a range of More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
evaluating, and authorising the creation of Service Design Packages for each new or changed IT service, ensuring alignment with industry good practices, IT service management frameworks, policies, processes, standards, and risk appetite. You'll create, review, attest, communicate, and enforce robust IT Service Design policies, principles, and processes that … by internal and external stakeholders. Your leadership will ensure IT Service Design activities adhere to industry best practices, effectively interface with other IT Service Management practices, and provide quality and consistency of service. You will plan, prioritise, and manage the engagement of a team of both technical and service … transition into Service Introduction and a positive customer experience. Additionally, you'll engage and forge influential working partnerships with IT Architecture, Vendor, Security, Demand Management functions, as well as IT Service practice owners and IT 3rd parties to promote excellent IT service to our customers in support of their More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Pontoon
team, this role will provide project support across the whole team, covering systems/digital transformation and data, frameworks, research, insights and reporting, crisis management and risk/compliance. The role will provide structure and rigour to the way the team manages and delivers its workload. As the team … Data Solutions Manager. The ideal candidate will have excellent organisational skills and a good understanding of data and technology Key Accountabilities Lead the project management of digital transformation and other projects across the Strategic Operations & Intelligence team Challenge and interrogate project schedules, integrating supplier schedules into the master schedule … identification and implementation of new technologies that can optimize communication, collaboration, and the effectiveness of public affairs and community engagement programmes Support the ongoing management of a stakeholder management platform, including the associated processes, frameworks, governance and controls Support the ongoing management of stakeholder data and data More ❯
evaluating, and authorising the creation of Service Design Packages for each new or changed IT service, ensuring alignment with industry good practices, IT service management frameworks, policies, processes, standards, and risk appetite. You'll create, review, attest, communicate, and enforce robust IT Service Design policies, principles, and processes that … by internal and external stakeholders. Your leadership will ensure IT Service Design activities adhere to industry best practices, effectively interface with other IT Service Management practices, and provide quality and consistency of service. You will plan, prioritise, and manage the engagement of a team of both technical and service … transition into Service Introduction and a positive customer experience. Additionally, you'll engage and forge influential working partnerships with IT Architecture, Vendor, Security, Demand Management functions, as well as IT Service practice owners and IT 3rd parties to promote excellent IT service to our customers in support of their More ❯
to receive an alert: Project Manager Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Reading | Job-ID: 204305 | Contract type: Standard | Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Project Manager 2 UK into our thriving Group … manage specific work-streams within larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be asked to lead less complex PMOs. Your responsibilities could include pre-sales activities—such as leading, scoping … satisfy our customers and stakeholders. Typically, you will be responsible for projects with services revenue of up to £1.5 million. Specific tasks include: Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. More ❯
to receive an alert: Project Manager Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Reading Job-ID: 204305 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Project Manager 2 UK into our thriving Group … manage specific work-streams within larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be asked to lead less complex PMOs. Your responsibilities could include pre-sales activities-such as leading, scoping … satisfy our customers and stakeholders. Typically, you will be responsible for projects with services revenue of up to £1.5 million. Specific tasks include: Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. More ❯
Manager will facilitate communication, ensure the deployment of best practices, and drive accountability throughout the project lifecycle. Additionally, the successful candidate will utilise project management methodologies to assess risks, allocate resources effectively, and provide regular updates to senior management. ROLE EXPECTATIONS: Product lead for USL product simplification program including … simplification activities Partnering with transformation lead to align on Steerco for topics and content SKILLS AND REQUIREMENTS You will be an expert in project management Previous HSBC experience is a must have Proven product simplification management experience Proven analytical skills Excellent time and peoplemanagement skills … with proven ability to deliver multiple initiatives in parallel Exceptional stakeholder management skills Experience of quickly building effective networks internally and externally, developing relationships based on mutual trust and encouraging others to do the same Knowledge of unsecured products and HSBC technology systems for cards and loans is critical More ❯
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Gleeson Recruitment Group
and enhance the digital shopping experience for an established retailer in a new market. The successful candidate will have a strong background in eCommerce, peoplemanagement, and strategic development, working to optimise performance and engagement. Job title: E-commerce Manager Location: Sutton Coldfield Salary … with suppliers and internal teams to improve collaboration. Lead the strategic direction of eCommerce within the UK market. Candidate Criteria: Proven experience in eCommerce management, ideally within retail or a related sector. Strong leadership and team management skills with a track record of developing high-performing teams. Excellent … stakeholder management and relationship-building abilities. Self-motivated with a proactive and innovative approach. Strong analytical skills with the ability to interpret data and drive decision-making. Ability to manage multiple projects and work in a fast-paced environment. Knowledge of current eCommerce trends, technologies, and best practices. Commercial More ❯
a culture which is service focused, positive and driven to succeed, open to change and creative in its approach. This is a hands-on management position, so we are looking for someone with exceptional peoplemanagement and leadership skills. We want someone who can foster the talent … Strong business acumen with ability to drive and achieve targets Ability to manage own workload, where priorities change throughout the day Experience of SME management Experience of Trade shows and some marketing coordination skills Ideally have a bachelor's degree (or equivalent) in Business Management, Business Administration or … level 5 qualification in Management or Business or other relevant field Strong leadership skills and vision in managing staff Budget development and oversight experience Collaborative work style and commitment to get the job done Strong presentation skills and persuasive with details and facts Can manage and upsell to large More ❯
a culture which is service focused, positive and driven to succeed, open to change and creative in its approach. This is a hands-on management position, so we are looking for someone with exceptional peoplemanagement and leadership skills. We want someone who can foster the talent … Strong business acumen with ability to drive and achieve targets Ability to manage own workload, where priorities change throughout the day Experience of SME management Experience of Trade shows and some marketing coordination skills Ideally have a bachelor’s degree (or equivalent) in Business Management, Business Administration or … level 5 qualification in Management or Business or other relevant field Strong leadership skills and vision in managing staff Budget development and oversight experience Collaborative work style and commitment to get the job done Strong presentation skills and persuasive with details and facts Can manage and upsell to large More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
in the office). Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it is important that our people come from a variety of different backgrounds. Main Responsibilities As a Data Centre & Hosting Manager , you will bea key member of the IT Team.You … Centre & Hosting Manager will include (not exhaustive) Working on the end-to-end ownership of core Infrastructure services, including support and maintenance, security, lifecycle management, projects, enhancements, budgeting and relationship management Working with key stakeholders to identify opportunities and create proposals and business cases to support innovative and … creative solutions that complement the Technology Strategy and satisfy business challenges Operating as a technical subject matter expert for all service management activities related to the maintenance, implementation and delivery of Tarmacs Technology Infrastructure environments Ensuring that all projects critical to the Technology strategy are fully accounted for Supporting More ❯
employees understand the total goal of the organization. Requirements In-depth knowledge and experience in quality, food safety, microbiology, in an FMCG environment. Strong people leadership skills and ability to integrate differing functional demands. Skilled in coaching and influencing others. Proven peoplemanagement skills with the ability … food production processes and legislation is desirable. Effective communication skills with the ability to communicate to all levels of the organization. Proven experience in people development and performance management. Some knowledge of Lean Manufacturing principles. Working knowledge of employment legislation and procedures. Specific product, ingredient, and packaging knowledge of More ❯
analysing behaviours and trends with a view to providing insurers with bespoke strategies and changing market behaviours. What you will do? Direct Supervision and Management of a small team of handlers who will have responsibility for volume litigated credit hire cases. Through effective supervision and support of fee earners … to be accountable & responsible for the following: Technical supervision of claims All interim and performance reviews, including probation reviews Absence management Cascading and communicating information from senior management Motivating and engaging the team, as well as overseeing their well-being Coach their team and provide support to develop … caseload which includes; credit hire, personal injury or similar case types A high level of personal compliance with client SLAs, protocols and KPIs Good peoplemanagement skills including the ability to motivate, coach and mentor team members at all levels IT skills - Be IT literate with a good More ❯
The Senior Project Manager will be responsible for the successful delivery of all projects by their team, for the coordination of the projects and management of their inter-dependencies, including oversight of any risks. The Senior Project Manager will provide overall integrity and coherence of all projects maintaining a … verbal communication skills, with ability to present to a range of audiences, acting as translator between parties when needed Superb stakeholder engagement and relationship management skills Able to motivate others and lead change Good influencing skills Able to challenge constructively Previous peoplemanagement experience Solid understanding of … IT release and deployment processes Excellent understanding of multiple change management methodologies If you would like to be considered for this excellent Senior PM opportunity, please forward your application via the apply button. We look forward to hearing from you More ❯
Leominster, Herefordshire, West Midlands, United Kingdom
KAG Recruitment Consultancy Ltd
site and to utilise knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. Leadership, management, and development of team on site Complete ownership of the customer relationship Driving the highest standards of Health & Safety, the team and best practice … for driving the success of the site, including P&L and site KPI's Continuous Improvement initiatives relating to the stores and associated processes PeopleManagement and Leadership together with good problem-solving skills Customer focus Communication Drive effective ordering of stock items and planning for maintenance breaks … Ensure order expediting is up to date You will be a strong communicator with a positive 'can-do' attitude and possess excellent leadership and management skills along with the ability to maintain an ongoing relationship with customers and sales staff. Benefits Car or car allowance, 25 days Holidays plus More ❯
HR6 9DQ, Golden Cross, Herefordshire, United Kingdom
KAG Recruitment Consultancy
site and to utilise knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. Leadership, management, and development of team on site Complete ownership of the customer relationship Driving the highest standards of Health & Safety, the team and best practice … for driving the success of the site, including P&L and site KPI's Continuous Improvement initiatives relating to the stores and associated processes PeopleManagement and Leadership together with good problem-solving skills Customer focus Communication Drive effective ordering of stock items and planning for maintenance breaks … Ensure order expediting is up to date You will be a strong communicator with a positive 'can-do' attitude and possess excellent leadership and management skills along with the ability to maintain an ongoing relationship with customers and sales staff. Benefits Car or car allowance, 25 days Holidays plus More ❯
process to ensure quality outcomes. Experience with writing Business Planning and Disaster Recovery plans. Experience with continuous improvement of processes and systems. Coaching and peoplemanagement to motivate and create a high performing team while also ensuring that poor performance is managed and addressed. Please note: Applications will More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
National Physical Laboratory
process to ensure quality outcomes. Experience with writing Business Planning and Disaster Recovery plans. Experience with continuous improvement of processes and systems. Coaching and peoplemanagement to motivate and create a high performing team while also ensuring that poor performance is managed and addressed. Please note: Applications will More ❯