Performance Management Jobs in Dewsbury

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Digital Service Desk Team Leader

Dewsbury, United Kingdom
The Mid Yorkshire Teaching NHS Trust
support to the Trust and its staff. We are looking for a friendly, self-motivated and enthusiastic individual who has excellent organisational and time management skills and has proven ability to deliver high-quality, customer-focussed technical support services. Experience of working in a high-pressured IT service environment … their families and carers, we would love to hear from you. Job description Job responsibilities SPECIFIC DUTIES AND RESPONSIBILITIES Supervise, monitor, and evaluate the performance of the team and individuals through the analysis of quantitative and qualitative data and creation of reports, to ensure efficient service delivery to customers … e.g., monitoring of priorities, performance, and service level targets) allocating work and referring to the Digital Service Desk Manager as necessary. Ensure that the service provides high level digital support and customer service to the Trust, the Community, and other key stakeholders, highlighting any concerns to the Digital Service more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted: