1 to 1 of 1 Performance Monitoring Jobs in Wigan

to one of their key customers who they have recently acquired. You will be responsible for Client Relationship Management, Service Quality Assurance, Service Improvement, Performance Monitoring, Service Provision, Problem Resolution, Reporting and Operational Planning Initially, you will be expected to meet with the key stakeholders at their customer … that customer receive the services they expect, and addressing any issues or concerns that may arise during service delivery. This will include service reviews, performance monitoring and resolving any issues. Profile Good knowledge of IT service and application delivery, as well as successful service level agreement accomplishments Demonstrable more »