4 of 4 Problem Management Jobs in the West Midlands

on-call anytime. Strong experience with 8 - 10 years minimum in multiple cybersecurity domains. Mandatory to have experience in design, architecture, deployment, configuration and management in security products and technologies listed below: 1. Endpoint Privilege Management, PAM management via Arcon or similar Experience in GRC, compliance management and audits. Knowledge of ITIL process in management incident, Change and problem management Provide/share and suggest all best practices across the domain Desired Characteristics Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, MOD Cyber Security Directives. Cyber security certifications more »

on-call anytime. Strong experience with 8 - 10 years minimum in multiple cybersecurity domains. Mandatory to have experience in design, architecture, deployment, configuration and management in security products and technologies listed below: 1. Endpoint security via Trellix Anti-Malware, Encryption, ePO, DLP (Data Loss Prevention) 2. Vulnerability Management using Tenable SC (Nessus) or similar solution Experience in GRC, compliance management and audits. Knowledge of ITIL process in management incident, Change and problem management Provide/share and suggest all best practices across the domain Desired Characteristics Experience with HMGSPF, JSP 440, JSP more »

Work with internal and external parties to maintain application reliability. Monitoring: Create and maintain relevant monitors/metrics for digital applications and websites. Incident Management: Triage, categorize, and prioritize all digital incidents. Manage incidents end-to-end through internal and third-party support teams. Problem Management: Drive … internal and third-party technical teams to deliver root cause analysis. Regularly report on problem trends, resolution timelines, and improvement opportunities. Process Improvement: Analyze and improve IT service processes. Track and report on SLAs and KPIs to identify improvement opportunities. Create, implement, and monitor action plans to enhance service … Knowledge of Linux and Windows Server Operating Systems, .Net/IIS Web Application, DevOps processes, Web Application Firewalls Excellent customer communication skills Analytical and problem solving mindset. more »

realistic timescales for completion. Completion of work allocated within agreed time, cost and quality criteria and providing progress reports on assigned work as required. Management and control of problems and change within their area of responsibility as requested by the Team Leader, including negotiation with other teams as necessary. … and procedures, including completion of all the specified quality records. Knowledge of Agile methodology, OO Analysis & Design techniques. Data Modelling. Awareness of Risk, Change & Problem Management. Awareness of Configuration Management. Awareness of testing best practice Awareness of DevOps Pipelines and ALM. Power Apps. -advanced level required Azure Dev Ops. … basic knowledge required SQL - Ability to integrate SQL with Power Apps Good written and verbal communication skills, Problem solving and creativity skills, Honesty and Integrity, Eagerness to learn, Drive and energy All profiles will be reviewed against the required skills and experience. Due to the high number of applications more »