Product Support Specialist
Leicester, Leicestershire, East Midlands, United Kingdom
ERIKS
Role: Product Support Specialist Location: Leicester About the role: Undertake daily duties to include Eos Query Management, IBTs, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Tender response, Project costing & quotation. Provide viable price and delivery recommendations based on available system information Resolve supplier issues on Delivery performance or … returns, credits etc. Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, Help educate and build product knowledge within the Branch Network. Assist with order book to ensure accuracy of monthly targets, OTIF and business reporting requirements. Monitor Dashboard and KPIs and react effectively to maintain targets. Supplier interaction/… Eriks Branch Network. Contribute towards continuous improvement by proactively making suggestions and taking the lead. Assist and participate with any training needed - system and product training. Communicate with the Branch Support Manager on any issues faced. Raise Safety Report Cards on Intelex as required. Hours of work: 8.30am - 5pm more »
Employment Type: Permanent
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