best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer … Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create and maintain incident management requests to product group/engineering group. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer experience. Provide … Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and ProgrammeManagement, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Anderson Anderson & Brown LLP
Lead updated on any issues or related correspondence. Ensuring any issues raised lead to remedial action, agreed and completed in a timely manner. Attending programme meetings, minute-taking and implementing programme support tasks resulting from meetings. Setting up programmes on our central records system (CRM), administering invoicing and … monitoring programme budgets in conjunction with the Project Lead. Other Essential Support Duties Registering delegates for psychometric profiles and qualifications, sending out all requisite information and co-ordinating, monitoring and reporting on completion rates. Issuing evaluations and feedback questionnaires. Creating surveys, sending out and monitoring response rates, sending reminders … and reporting on response rates. Creating subsequent reports. Manage the project/programme folder on the shared drive, to ensure all programme-related materials and documents are saved and up to date. Administration of grant applications. Providing support for tenders including tracking tender sites, and coordinating tender process more »
strategic plans on Primavera P6 and providing associated analysis Must be capable of producing suite of planning reports, i.e., histograms, Plan Vs actual. Conduct programme analysis to provide specialist support and advice through data harvesting and analysis, using specialist project planning software. Support risk analysis and to process risk … characterisation studies Developing reports and presentations on programme analysis to senior client stakeholders Prepare VOW/Earned Value reports/progress reporting (weekly, Monthly etc) Attend client planning meetings Produce individual and integrated asset plans for all activities Provides planning and progress to project team and client. Assist Cost … as necessary from client documentation. Updates and reviews such plans at intervals based on information received from Project Manager to client nominated deadlines. Recommends programme alterations to smooth resource allocation and usage throughout contract. Prepares activity plans based on information provided by Project Manager/Estimators. Discuss, analyse, and more »
