and desktops. Operate the Tech Bar three times a week on a rota basis. Handle software BAU tasks, working on 2nd line tickets and remotedesktop support. Requirements: Active SC Clearance. Proven experience in hardware diagnostics and break-fix. Proficiency in building and configuring laptops and desktops. Experience … in providing 2nd line support and remotedesktop services. Excellent problem-solving skills and the ability to work independently. # more »
Responsibilities · Good in Data Analysis & Reporting using MS Office and ITSM tools · Coordinate desktop changes to avoid deployment collisions. · Prepare requests for rollout · Prioritize change requests · Create rollout plans for changes requests · Coordinate implementation process · Keep track of request and make sure they are implemented as planned · Participate in … incident handling concerning desktop changes. · Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. · Microsoft environment knowledge (desktop & server). · Have good technical understanding of the products building up a desktop service. · Experience from the desktop environment. · Understanding and experience of … Windows 2008/2012/2016 · · Knowledge of Active Directory · · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center · · Remotedesktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · · MS Office Suite MS-Word, MS-Excel, MS more »
/deskside, customer service, and support experience with problem solving involving hardware. Good in Data Analysis & Reporting using MS Office and ITSM tools Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout Prioritize change requests Create rollout plans for changes requests Coordinate implementation process Keep track of … request and make sure they are implemented as planned Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Microsoft environment knowledge (desktop & server). Have good technical understanding of the products building up a desktop service. Experience from the desktop environment. Understanding and experience of change management process. Technical Requirements · Phone support experience necessary. · Technical Service desk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP, Windows 10 · Servers: Windows 2008/ more »
/SharePoint Online o Outlook/Teams o Endpoint MDM • Microsoft Azure/Entra: o Azure AD Connect/Hybrid deployments. o Azure Virtual Desktop/RemoteDesktop Services • Microsoft Windows: o Workstation from 7-11. o Windows Server and Hyper-V o Active Directory/ more »
/SharePoint Online o Outlook/Teams o Endpoint MDM • Microsoft Azure/Entra: o Azure AD Connect/Hybrid deployments. o Azure Virtual Desktop/RemoteDesktop Services • Microsoft Windows: o Workstation from 7-11. o Windows Server and Hyper-V o Active Directory/ more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
Ownership: Take full ownership of issues until resolution, providing 2nd Line support What You'll Do: On-Site Support: Provide local desk side support Remote Support: Provide remote support to end users internationally Microsoft Environment: Work with Windows Server 2012/16/19 and up to Windows … Operating System. Active Directory & More: Manage Active Directory, DHCP, DNS, RemoteDesktop Services, and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve issues. IT Security: Address IT security issues, including networking, backup solutions more »
to our varied customer base. What You’ll Do: On-Site Support: Attend local customer sites to install new solutions or resolve current issues. Remote Support: Provide remote support to customers across our group. Microsoft Environment: Work with Windows Server 2012/16/19 and up to … Windows 11 Operating System. Active Directory & More: Manage Active Directory, DHCP, DNS, RemoteDesktop Services, SharePoint, OneDrive, and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve customer issues. IT Security: Address IT security more »
to our varied customer base. What You'll Do: On-Site Support: Attend local customer sites to install new solutions or resolve current issues. Remote Support: Provide remote support to customers across our group. Microsoft Environment: Work with Windows Server 2012/16/19 and up to … Windows 11 Operating System. Active Directory & More: Manage Active Directory, DHCP, DNS, RemoteDesktop Services, SharePoint, OneDrive, and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve customer issues. IT Security: Address IT security more »
Strong leadership (line management) experience What You'll Do: On-Site Support: Attend local customer sites to install new solutions or resolve current issues. Remote Support: Provide remote support to customers across our group. Microsoft Environment: Work with Windows Server 2012/16/19 and up to … Windows 11 Operating System. Active Directory & More: Manage Active Directory, DHCP, DNS, RemoteDesktop Services, SharePoint, OneDrive, and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve customer issues. IT Security: Address IT security more »
knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. … friendly and highly confident manner. Maintain good working relationship with key stakeholders and support teams. Troubleshoot known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows platforms. Build and deploy PCs, patch network points, troubleshoot … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. more »
of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is more »
South Western Ambulance Service NHS Foundation Trust
SharePoint, Teams, Exchange Online etc), Mail & Web filtering tools (e.g., Clearswift, Fortinet), VPN solutions such as Microsoft Direct Access or Always on VPN, RemoteDesktop Services & VDI Solutions, Backup & Recovery Solutions, Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint), Vulnerability assessment & scanning solutions (e.g. IT Health Dashboard, Tenable more »
to the senior management team. Customer and Employee Support: • Provide high-quality support to Feedback Medical's customers and staff via phone, email, and remotedesktop, assisting both IT and non-IT literate end users. • Provide support for custom applications on industry standard operating platforms. • Troubleshoot and resolve … strong track record. • Extensive experience with Microsoft 365 and Entra ID, including configuration, management, and support (e.g., SSO, policy management). • Experience with Windows Desktop and Server environments, including IIS. • Knowledge of system monitoring setup and maintenance, with scripting skills (e.g., HTML, SQL, PowerShell, JSON). • Familiarity with server … IP, DNS, DHCP). • Advanced end-user support for common hardware, including PCs, laptops, tablets, and mobile devices (e.g., Android, iOS). • Experience with Remote Monitoring and Management (RMM), Endpoint Detection and Response (EDR), Vulnerability Management (VM), and backup/disaster recovery solutions. Other Requirements: • Proven experience in team more »
customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server (Apply online only), including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/ more »
including power and cooling to achieve and efficient and green datacentre footprint. An interest in Cyber/Information security; iManage10/Cloud/Share RemoteDesktop Services Any prior experience with FortiGate firewalls Aderant, BigHand more »
Hitchin, Hertfordshire, South East, United Kingdom
Henderson Scott
Intune. Deployment & advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management & troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. Virtualization technologies such as Hyper-V. Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard more »
IP Telephony, hardware and software. Active Directory user & computer management and group policy. VMWare ESXi & vServer 6+ Apple Mac iOS, Jamf Pro and Apple Remote Desktop. Linux – Commands/Apple Mac Terminal Knowledge. Networking – TCP/IP, DNS, SNMP, PXE, DHCP. Anti-virus – administration and deployment. WSUS administration. SCCM more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Devonshire Hayes Recruitment
such as AZ-900, AZ-104, or AZ-700. Knowledge of Office 365, VMware VSAN, and data centre technologies. Familiarity with cyber security, iManage10, RemoteDesktop Services, and FortiGate firewalls. Benefits Annual Leave: Starting at 25 days, plus birthday privilege day and Christmas shutdown. Holiday Options: Buy, sell more »
to day management of the Bodycote infrastructure covering technologies around AD, Group Policy, Servers/OS & Storage, Backup, Email, WAN/LAN, Security, Internet, Remote Access and Thin Client. To include monitoring, auditing, checking availability & capacity, patching and applying changes in line with the agreed change management process. Collaborating … of experience operating as a 3rd line support or similar. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, RemoteDesktop and Terminal Services. Strong experience with Microsoft, VMware and Cisco technologies. Windows server 2003 through 2022. Understanding of networking fundamentals (LAN, WAN more »
Excellent communication and customer service skills. Ability to work independently and collaboratively as part of a team. Nice to have; Experience with network troubleshooting, remotedesktop tools, and VPN/network security tools. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, or ITIL Foundation). Knowledge of PowerShell more »
Tinsley, High Hazels, South Yorkshire, United Kingdom
NES Fircroft
NES Fircroft is recruiting an IT Desktop Technician on behalf of our Engineering and Services provider based in Sheffield. This is a contract opportunity until June 2025 initially. Purpose of the Role: The client values providing superior customer service and are committed to the successful operation of the IT … company provided software. Scheduling the deployment and recovery of hardware direct with end users. This will be a combination of face to face and remote planning as defined within the project plan. Timely preparation and return of old machines to our leasing company as defined. Providing migrated users with … desktop support post migration, remotely and in person as required. Knowledge and Experience: SCCM/Autopilot experience including OS deployment, application deployment, fault finding. Sound knowledge of Windows 11 and Office365. Experience rolling out/upgrading computers, delivery of similar projects. Strong time management skills with the ability to more »
Responsibilities : Diagnose and resolve complex hardware and software issues for internal staff. Provide in depth technical support for users via phone email and remotedesktop sessions Monitor and maintain system health Log track and manage incidents and service requests using the ticketing system. Install and configure software ensuring more »
Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Guidant Global
IR35 The successful candiate will be required to go through DV clearance before beginning cotnract. Guidant Global are looking for a Windows Azure Virtual Desktop engineer and/or Citrix engineer to join our client's engineering team. The team is responsible for the support, innovation, design and transformation … of the remotedesktop service, cloud and SAAS services. Most important is a problem-solving mentality and a desire to use your skills and mentor your team with an inquisitive mind. Key responsibilities: Assessment and Development: Evaluate organisational needs and pioneer the development of technical solutions. Training and … department. Reviewing existing content, ensuring accuracy, relevance, and alignment with Windows best practices Required Technical skills: Strong experience of VDI solutions, preferably Azure Virtual Desktop with Nerdio tooling and/or Citrix Strong experience of Azure cloud, particularly Entra, Networking, Azure Firewall, DNS. Knowledge and experience of CI/ more »
Cheltenham, England, United Kingdom Hybrid / WFH Options
Guidant Global
IR35 The successful candiate will be required to go through DV clearance before beginning cotnract. Guidant Global are looking for a Windows Azure Virtual Desktop engineer and/or Citrix engineer to join our client's engineering team. The team is responsible for the support, innovation, design and transformation … of the remotedesktop service, cloud and SAAS services. Most important is a problem-solving mentality and a desire to use your skills and mentor your team with an inquisitive mind. Key responsibilities: Assessment and Development: Evaluate organisational needs and pioneer the development of technical solutions. Training and … department. Reviewing existing content, ensuring accuracy, relevance, and alignment with Windows best practices Required Technical skills: Strong experience of VDI solutions, preferably Azure Virtual Desktop with Nerdio tooling and/or Citrix Strong experience of Azure cloud, particularly Entra, Networking, Azure Firewall, DNS. Knowledge and experience of CI/ more »
Gloucestershire, England, United Kingdom Hybrid / WFH Options
Guidant Global
months The successful candidate will be required to go through DV clearance before starting contract. Guidant Global are looking for a Windows Azure Virtual Desktop engineer and/or Citrix engineer to join our client’s engineering team. The team is responsible for the support, innovation, design and transformation … of the remotedesktop service, cloud and SAAS services. Most important is a problem-solving mentality and a desire to use your skills and mentor your team with an inquisitive mind. Key responsibilities: Assessment and Development: Evaluate organisational needs and pioneer the development of technical solutions. Training and … department. Reviewing existing content, ensuring accuracy, relevance, and alignment with Windows best practices Required Technical skills: Strong experience of VDI solutions, preferably Azure Virtual Desktop with Nerdio tooling and/or Citrix Strong experience of Azure cloud, particularly Entra, Networking, Azure Firewall, DNS. Knowledge and experience of CI/ more »