Application Specialist
Ruddington, Nottinghamshire, UK
MHR
Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with relevant teams, and ensure timely resolution to minimise customer impact. Escalation and Transfer: Escalate cases to second more »
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