with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone calls, tickets and more »
and personal development. 6. Communication and Work Relationships i. Associate Director of Income & Contracting, Deputy Heads of BI, BI Manager, Data Team Manager, ServiceLevelAgreement Team Manager, Clinical Coding Manager, BI Data Quality Manager and their teams. ii. Finance & Performance Managers and their staff. iii. Divisional Triumvirates and associated more »
timeframes and budgets. Collaborate with Project Managers, Technical Architects, and Solutions Architects to create IT solutions that meet customer needs. Maintain a service desk SLAagreement of 95% or above. Manage and maintain the IT network, identifying and addressing any risks. Handle incoming calls, tickets, and emails, ensuring all tickets more »
with customers to ensure projects are delivered on time & to agreed specifications. Leading & managing team members including on-boarding, 1 to 1's, KPI & SLA setting & management etc. The experience you will bring to the team: In depth experience in the design/architecture of Windows & Linux server infrastructure. Strong more »
with customers to ensure projects are delivered on time & to agreed specifications. Leading & managing team members including on-boarding, 1 to 1's, KPI & SLA setting & management etc. The experience you will bring to the team: In depth experience in the design/architecture of Windows & Linux server infrastructure. Strong more »
determine accurately witnesses` expenses within target times and provide written reasons upon request when required in accordance with guidelines. ' Producing orders in line with SLA targets. ' Process general correspondence within target and in particular procedural deadlines for any resulting amendments. ' Ensure compliance with financial and operational risk management policies when more »
would be highly beneficial. Any cloud hosted development experience would be desirable (AWS, GCP or Azure). Experience in team leadership/management including SLA/KPI management, one to one's & scrum leadership. Active DV security clearance. What you will receive in return: Salary up to more »
timeframes and budgets. Collaborate with Project Managers, Technical Architects, and Solutions Architects to create IT solutions that meet customer needs. Maintain a service desk SLAagreement of 95% or above. ... more »
