1 of 1 Service Analyst Jobs in North Yorkshire

Role: Service Desk Analyst Location: York (Hybrid) Salary: Up to £25,000 Summary: A fantastic opportunity has arisen for an enthusiastic and IT-focused individual to join a rapidly growing MSP as a Service Desk Analyst. You'll play a key role in supporting over clients across … the UK, delivering fast and efficient IT resolutions. If you're looking to develop your skills in a dynamic environment while providing exceptional customer service, this role is for you! This is a hybrid role based in York, with three days in-office and two days working from home. … priorities shift quickly, making every day varied and challenging. Your responsibilities will include: Acting as a first response to IT issues Delivering outstanding customer service, ensuring users are informed and supported Troubleshooting Windows OS, hardware, networking, and telephony systems Managing incidents and service requests within agreed SLAs Supporting more »