Service Analyst Jobs in Scotland

6 of 6 Service Analyst Jobs in Scotland

Service Desk Analyst - AI

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Spencer Scott
IT Service Desk Analysts are wanted by an established FinTech software company, who are undertaking a large digital transformation into AI and Chat GPT. Ideally you'll come from a background and interest around AI and Automation. The IT Service Desk Analyst is a front-line role … perfectly poised at the intersection of traditional service desk operations and the future's promise of AI and automation. As Service Desk embarks on a transformative journey, you’ll be pivotal in ensuring a blend of technological innovation with a deeply human touch. Beyond just problem-solving, this … printing, local area networking. Intune application packaging and build deployments including OOBE. Azure AD (eg account provisioning/de-provisioning, permissions management). Service Desk ticketing systems, including workflow configurations and other modules (eg CMDB). Scripting knowledge wanted, ideally with PowerShell. Experience within AI and Chat GPT. This more »
Posted:

IT Service Desk Analyst

Glasgow, City of Glasgow, United Kingdom
Hybrid / WFH Options
In Technology Group
Are you ready to take on a new challenge in a fast-paced IT environment? My client is a forward-thinking Managed Service Provider with a reputation for delivering world-class IT solutions to businesses of all sizes. Since their establishment in 2015, they have focused on providing innovative … IT services, combining advanced cloud platforms with a client-first approach. This is an exciting opportunity for a motivated IT Service Desk Analyst to join a supportive team where every day brings new opportunities to learn, grow, and make an impact. With a hybrid working setup, you'll … enjoy the flexibility to work both remotely and from the office. IT Service Desk Analyst Glasgow/Hybrid £24,000 - £30,000 Daily Duties: Delivering high-quality first and second-line support to clients, ensuring technical issues are resolved quickly and effectively. Handling a variety of client requests more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 28 days holiday, pension, discount
Posted:

IT Service Desk Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Are you ready to take on a new challenge in a fast-paced IT environment? My client is a forward-thinking Managed Service Provider with a reputation for delivering world-class IT solutions to businesses of all sizes. Since their establishment in 2015, they have focused on providing innovative … IT services, combining advanced cloud platforms with a client-first approach. This is an exciting opportunity for a motivated IT Service Desk Analyst to join a supportive team where every day brings new opportunities to learn, grow, and make an impact. With a hybrid working setup, you'll … enjoy the flexibility to work both remotely and from the office. IT Service Desk Analyst Glasgow/Hybrid £24,000 - £30,000 Daily Duties: Delivering high-quality first and second-line support to clients, ensuring technical issues are resolved quickly and effectively. Handling a variety of client requests more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line IT Service Desk Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
In Technology Group Limited
My client has been a leader in the Managed Service Provider industry since 2015. One fact to prove this point is holding the title of operating the only Tier 3 data centre in Scotland! Alongside running their high-tech data centre, the team prioritises their cloud platform, ensuring their … face something different every day, always learning and always progressing. The team is looking for an energetic 2nd Line IT Engineer to join their Service Desk. 2nd Line IT Service Desk Analyst Glasgow/Onsite £24,000 - £30,000 Read below to find out more: Daily Duties … Supporting the Service Desk in a 1st/2nd Line capacity Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects. Collaborating with your colleagues to find a resolution for your clients. Maintaining and supporting your client's infrastructure. Working more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line IT Service Desk Analyst

Glasgow, City of Glasgow, United Kingdom
In Technology Group
My client has been a leader in the Managed Service Provider industry since 2015. One fact to prove this point is holding the title of operating the only Tier 3 data centre in Scotland! Alongside running their high-tech data centre, the team prioritises their cloud platform, ensuring their … face something different every day, always learning and always progressing. The team is looking for an energetic 2nd Line IT Engineer to join their Service Desk. 2nd Line IT Service Desk Analyst Glasgow/Onsite £24,000 - £30,000 Read below to find out more: Daily Duties … Supporting the Service Desk in a 1st/2nd Line capacity Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects. Collaborating with your colleagues to find a resolution for your clients. Maintaining and supporting your client's infrastructure. Working more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 28 days holiday, pension, discount
Posted:

Service Desk Analyst

Glasgow, Lanarkshire, Scotland, United Kingdom
M Group Services Limited T/A Magdalene Limited
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a … days on/2 nights on followed by 4 days off. Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and … solutions. The role & responsibilities: In this full time, permanent role, you will be part of a team working on a 24x7 shift pattern providing service support to our customers, from receipt of issue through to resolution. You will be scheduling and allocating work and providing excellent support to our more »
Employment Type: Temporary
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Posted:
Service Analyst
Scotland
10th Percentile
£25,575
25th Percentile
£25,688
Median
£27,000
75th Percentile
£30,875
90th Percentile
£35,150