Chroma are looking for multiple 1st Line Service Desk Analysts to join a growing environmental services company at their Warrington site as they continue to evolve and push for sustainability. As a 1st Line Service Desk Analyst, you will be responsible for carrying out both 1st line … support duties, providing excellent communication and customer service to stakeholders. Offering up to £25K and a rotational bonus, the successful candidate will have an aptitude for working with a wide range of applications and systems. The company itself recycles a wide range of metals across the UK and Europe … as they look to increase sustainability. With excellent career progression opportunities, this a great opportunity for a 1st Line Service Desk Analyst to join a growing team! You will be the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Benefits of more »
SC Cleared*** Service Desk Analyst Warrington + Remote (1 day p/w onsite) 6 Month contract initially, good scope for extension Rates negotiable (Umbrella-PAYE) One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a … long term programme of work. Key responsibilities: The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. It will required a competent aptitude for working with applications/computer systems/handheld devices and to undertake analysis more »
Job Title: Service Desk, Request Management Analyst Location: Warrington, UK (Rotational shift) Department/Practice: IT Infrastructure Day rate - £500 Job Purpose and Primary Objectives Candidate must be SC Cleared . The IT Service Desk and Request Management Analyst will act as the first point of … customers in reducing problem recurrence. Act as an escalation point for challenging calls/tickets. Provide guidance to other analysts and take responsibility for service requests. Troubleshoot and resolve IT issues related to software, hardware, desktops, laptops, printers, and phones. Log all customer contacts in the designated tool and … work on weekends on other shifts on rotational basis if required Night shift support and willingness to work weekends as needed. Experience Required- Previous Service Desk/Infrastructure support experience. Special Working Conditions- Availability for shifts, including weekends and out-of-hours, as required. Person Specification- Strong problem-solving more »
A leading Metals company looking for a 1st line IT Technician/Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and more »
