1 to 18 of 18 Service Delivery Jobs in the North East

professional to join our team and specialise in this area. This post provides you with the opportunity to focus on innovation, quality improvement and service developments within the highly technical field of pharmaceutical QC. Main duties of the job Specialising in Microbiological services (environmental and process monitoring including identification … to species level) you will work closely with the operational service delivery teams. You will work closely with the lead pharmacist for quality, overseeing the management of quality, validation and R&D. Youwill develop the quality management and validation teams to ensure competency and capability. You will take … a lead role in research and development within the lab and ensure delivery against annual business plan, providing assurances of progress to the Associate Director of Pharmacy, Transformation and Business, and to the Chief Pharmacist. You will work closely with service managers and technical specialists. About us At more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely … street discounts! Main duties of the job Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate … actionable insights in support of the development of digital services. Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influences product/service direction. Ensuring that issues and opportunities are clearly identified and properly reported. more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … range of people and levels of understanding, including both technical and non-technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues … enable the on-going personal development and growth ofskills within the team.Co-ordinates and allocates work to other team members in line with agreed delivery of services Financial ManagementMaintain an awareness of financial and personal implications in the use of a range of resources.Contribute to and prepare proposals for more »

work closely with stakeholders, forming a deep understanding of customer and organisational requirements. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … culture focused on customer needs. You will deliver first-rate user interfaces in a timely manner and within budget. You will contribute to the delivery of interface designs that meet web standards, adhering to government and NHS design patterns.You will be able to effectively communicate technical aspects of Frontend … this role, you are accountable for: Translation of prototyping solutions, business and functional requirements into functional/CSS/JavaScript/HTMLResponsible for the delivery of standards compliant mark up and code for web sites and applications, including HTML5, CSS3, ObjectOriented Javascript, Node.jsResponsible for the development of Search Engine more »

for reaching net zero carbon by 2040 for direct emissions and 2045 for indirect emissions, as outlined within the Delivering a Net Zero Heath Service Report. Joining the CHoICE Facilities Services Hard FM Team, the successful applicant will form part of an expanding team and an ambitious organisation which … professional advice and guidance to Department Managers in the development of business plans to ensure that sustainability and carbon reduction are key elements of service development. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if … and energy management within a complex organisation Experience of undertaking energy conservation surveys and producing action plans to provide a sustainable way forward for service delivery Experience of energy management in a large organisation including billing and invoicing Knowledge of NHS Energy and sustainability guidance (HTM more »

links to business changes, ensuring the necessary data is provided. Lead efforts in logging, monitoring, and identifying data assets essential for the project's service delivery. Assist in the acquisition, gathering, and management of complex data sets. Provide colleagues with advice and guidance on data literacy and data management. more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Network Engineer to join them in supporting customer and internal projects across the South West more »

a new and exciting post giving the successful candidate the opportunity to provide specialist orthopaedic lower limb surgery to develop the soft tissue knee service provided by the Trust. The successful candidate will also contribute to general orthopaedics and trauma care of the population of Teesside and Hartlepool. Main … working between the University Hospital of Hartlepool, University Hospital of North Tees in Stockton-On-Tees with the scope for a wider network of service delivery in line with the emerging integrated care partnership (ICP) work stream. The successful candidate will also provide general trauma and orthopaedic services … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We more »

Mobile, Durham Hours Per Week:Monday - Friday,37.5 hours Job Type:Full Time/Permanent The Technical Facilities Manager will be responsible for: Ensuring service delivery is of the highest level and meets and exceeds the contract SLAs/KPl's Providing quotations for minor project works Managing … days of completion Ensuring contractual obligation and comply with the Company's rules and procedures when working on our Clients premises Supervise the Helpdesk service and ensure the timeliness and accuracy of the information contained within (a full time Helpdesk Administrator will provide support) Organising and arranging the delivery more »

role that ensures the seamless operation of production processes. A prestigious manufacturing firm is seeking a dedicated individual to uphold the highest standards in service delivery to their production line, focusing on machine uptime and maintaining impeccable quality standards. In this crucial position, the successful candidate will be more »

and accurate reporting. Work collaboratively with other departments and external agencies to coordinate care and support. Develop and implement strategies for continuous improvement in service delivery. Manage caseloads effectively, ensuring the highest standards of practice. Provide expert advice and guidance to team members on complex cases. Ensure the safeguarding more »

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily … Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to-face IT … training to ensure the best service. Report any security breaches or incidents according to incident reporting policies. Act as an ambassador for the IT Service, maintaining excellent relationships to deliver high-quality IT support. Analytical Tasks Analyse systems and information to identify and resolve hardware and software problems. Ensure more »

current customers, e.g. an SEO client may be interested in running a Google/Bing Ads campaign Work closely with the SEO and PPC service delivery teams Experience required: An ability to prospect via a range of B2B outbound channels 9i Minimum of 2-3 years experience in more »

make informed decisions on languages and tools, and collaborate closely with internal stakeholders to understand and address business requirements. Key Responsibilities: Development: Lead the delivery of robust systems aligned with customer needs. Support: Provide guidance and technical assistance to team members and other departments. Performance Improvement: Proactively identify opportunities … additional responsibilities as needed to support departmental and business objectives. Employment Accountabilities: Stakeholder/Customer: Maintain effective communication channels and ensure high standards of service delivery. Staff/People/Team: Work closely with senior management to meet business objectives and support staff development. Processes: Ensure compliance with company … policies and procedures. Results: Deliver projects within quality, cost, and delivery objectives. Financial: Manage budgets effectively and adhere to company purchasing processes. Requirements: Knowledge and Experience: Broad understanding of development languages and applications, hands-on development experience, familiarity with MYSQL or similar databases, project/people management experience. Skills more »

to the development and implementation of research policies, ensuring alignment with organisational and national standards. Additionally, you will work with data reports to optimise service efficiency, provide guidance to investigators, and manage the Governance Team to deliver exceptional support services. About us If you are being interviewed you must … in research support services. You will collaborate with internal and external stakeholders to streamline processes, identify areas for improvement, and implement solutions to enhance service delivery. Additionally, you will work with data reports to monitor service performance, analyse trends, and make data-driven decisions to optimise service … research environment would be advantageous. Special Requirements Essential Able to travel across Trust sites to meet the requirements of the post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end … users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard office … livable life. Livability believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, Livability strives to be open, enabling, inclusive and courageous in all that they do. more »