1 to 6 of 6 Service Delivery Jobs in North Yorkshire

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

Scheduling - Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorum’s Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorum’s data-managed service customers Work closely with … within the team Responsible for working with the Data and AI Team Leads to drive the adoption of technical solutions and standards, develop new service offerings, and establish best practices for documentation and support Lead Data and AI projects, potentially calling on resources from the wider pool of Data more »

Develop Project level key users to support implementation and go live. • Hands on implementation and training of the project systems suite. • Monitor support team service delivery against agreed SLA’s. Key Skills • 2-3 years' experience in a similar or related role and similar system • Strong technical acumen more »

good practice and promoting sustainable practices. Duties include (but not limited to): Roles and Responsibilties * Adherence to our ASCO's obsessions in safety and service delivery excellence and sustainability. * Manage and conduct regular safety tours of facilities where the teams are involved with their activities. * Being responsible for more »

contracts, paperwork and keeping contact details relevant and up to date. To liaise closely with key Its Clean Staff, Customers, Suppliers to ensure effective service delivery. Complete customer complaint forms and spreadsheets. Create quotations and supporting documents for prospective customers. Creating new customer files (physical and electronic) and black more »

Harrogate. As an experienced Technical Support Engineer you will be enthusiastic about providing an excellent customer experience, with an expectation on maintaining and improving service levels. The successful candidate will have the ability to work individually whilst being part of a team, supporting level 1 operatives and being a … operatives. Handling 2 nd Line technical support cases/tickets from our clients customers. Ensure that the Companys SLAs are met in relation to service delivery and call handling. Report to management on any issues that are impacting negatively on the business. Technical Support Engineer - Requirements An excellent … a working knowledge and understanding of: - Wi-Fi standards and general wireless principles SNMP protocol; VPN and tunnelling technologies; and Security protocols and firewalls Service desk/technical support experience Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices and/or DHCP servers The Technical Support Engineer more »