4 of 4 Service Desk Analyst Jobs in Scotland

resources so they can be re-invested into essential services. The Post: An opportunity has arisen within Digital and Security (DaS) for a Customer Service Desk Analyst. The core purpose of the Digital and Security (DaS) organisation is the provision of world class Digital and Security expertise, solutions … and services to our customers, which include NSS, NHS Boards, Scottish Government and the wider Public Sector in Scotland. The Candidate: The Customer Service Desk Analyst role requires the postholder to have excellent customer service and communication skills, good knowledge of IT support and the ability … will be expected to work closely with a range of internal teams including Development, Test and other Support Teams, as well as Project and Service managers. Although this post will primarily focus on specific remits within the team, it is worth noting that these are generic posts and the More ❯

Your new company and role Hays' client is looking for an experienced service desk analyst to assist them on an initial 3-month contract. This role will be office-based and 37 hours per week (either 8am-4pm or 9am-5pm). This role will consist of … Software packages. Remote support via SCCM tool What you'll need to succeed You must have at least two years' experience in a busy service desk environment providing technical customer support to various levels of users. You will have good customer service skills and work ethics; have More ❯

Your new company and role Hays' client is looking for an experienced service desk analyst to assist them on an initial 3-month contract. This role will be office-based and 37 hours per week (either 8am-4pm or 9am-5pm). This role will consist of … Software packages. Remote support via SCCM tool What you'll need to succeed You must have at least two years' experience in a busy service desk environment providing technical customer support to various levels of users. You will have good customer service skills and work ethics; have More ❯

Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer … a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Glasgow city centre. 2nd Line IT Service Desk Analyst Glasgow City Centre/Hybrid £25,000 - £33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets More ❯