1 to 2 of 2 Service Desk Manager Jobs in Scotland

A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to: Managing the client CAFM system. Manging our … Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes, add quotes to system, paperwork and comms. Line management of the Help-desk Team, including objective setting, performance management and development. Work alongside the Operations Manager in developing the ongoing strategy to ensure best fit alongside the company's growth. Monitoring the client Facilities Help-desk email inboxes. Inputting and tracking jobs on the CAFM system as required. Take a cradle to grave approach in the ownership of Help-desk services, including; actively more »

A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to: Managing the client CAFM system. Manging our more »