8 of 8 Service Management Jobs in Reading

Role: Sales Executive - ITSM Sales - Service Desk Sales Location: Reading - Hybrid Salary: up to £70,000 base OTE £140,000 Type: Permanent An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. Do you have a background within Service Management/IT Services? Are you focused, self-motivated and do you have a passion for new business acquisition? A 'hunter' who has sold service desk solutions historically? Yes? Then apply now! We a specifically looking for experience selling Service Desk as a solution. We are … within our successful sales team. You will identify, develop and advance relationships with clients to maximise sales. With a proven track record in selling Service Management Solutions/IT Services, the successful candidate will work closely with delivery functions to ensure successful execution of projects and build a more »

us introduce the role AWE is currently recruiting for an IT Application Product Owner for the Enterprise Applications group. Key Accountabilities: Delivering a resilient service to the business that fulfils user requirements and service level agreements Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications Manage the application change backlog Communicate with key business stakeholders to ensure solutions meet expectations IT functional consultancy for the applications Management of resources to support the application Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications Key … with business needs Who are we looking for? We do need you to have the following: Delivering innovative IT solutions at enterprise scale. IT service, change, and application lifecycle management IT environment management (development, staging, production, etc) Excellent communication skills with the ability to convey appropriate detail more »

introduce the role AWE is currently recruiting for a HR, Payroll & Learning Application Manager for the Enterprise Applications group. Key Accountabilities: Delivering a resilient service to the business that fulfils user requirements and service level agreements Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications Manage the application change backlog Communicate with key business stakeholders to ensure solutions meet expectations IT functional consultancy for the applications Management of resources to support the application Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications Key … do need you to have the following: Delivering innovative HR/payroll solutions at enterprise scale. Implementation and expert use of the Human Capital Management (HCM) and Payroll functional areas of the Workday platform IT service, change, and application lifecycle management IT environment management (development, staging more »

The Service Delivery Manager at AllPoints Fibre joins our commercial team, managing the service partnerships with our valued customers and suppliers. We would love to hear from experienced Service Managers who can bring their customer focus to help deliver a national wholesale fibre network to the UK. … innovative individuals to help us do that. We are a small, collaborative team working together to drive innovation. In this role you will ensure service requirements are clearly understood and performance is reported and reviewed; ensuring continual service improvement. We offer a hybrid working environment and would love … it if applicants can work 1 or 2 days a week in our Reading or Fareham office. Key Responsibilities Own and report on Service Level Management. Drive improvements with Service Improvement Plans (SIPs) Represent customers requirements and interests. Drive continuous service improvement (CSI) and service development more »

Systems Service Delivery Manager Department: Systems Operations and Support Location: Hybrid Job Overview We seek a highly skilled Service Delivery Manager to join our Systems Operations and Support team. You'll oversee operational performance and stability of business-critical systems, ensuring seamless service delivery. This role involves … orchestrating successful service transitions and driving continuous improvement. Ideal candidates have a strong background in technology systems operations, especially within the telecommunications industry. Responsibilities Service Delivery: Oversee incident management, root cause analysis, change management, and operational performance. Service Transition: Lead transitions from project teams to … interface between SysOps, Business, and Customer Operations, building strong relationships and facilitating regular meetings. Person Specification Essential Criteria 5+ years of experience in IT service delivery or systems operations Strong track record in incident and problem management Experience managing business-critical systems Proven experience in service transitions more »

role AWE is currently recruiting for an Oracle ERP/EPM Application Manager for the Enterprise Applications group. Key Accountabilities: Delivering a resilient support service to the business that fulfils user requirements and service level agreements. Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications. Manage the application change backlog. Communicate with key business stakeholders to ensure solutions meet expectations. IT functional consultancy for the applications Management of resources to support the application. Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications. Key … and Procurement solutions at enterprise scale. Implementation and expert use of the Oracle Fusion ERP and EPM functional areas of the Oracle platform IT service, change, and application lifecycle management IT environment management (development, staging, production, etc) Excellent communication skills with the ability to convey appropriate detail more »

Working Location: Reading My client has a requirement for two 1st Line Support Engineers on a 2-month contract. The client is a managed service provider that supports clients with their infrastructure, networks, and technology. The client has had internal team changes and requires support on their service … Liaise with other teams and departments to ensure timely resolution of incidents and requests. Identify and escalate any potential problems or issues to the Service Desk Manager. Provide regular updates to customers on the status of their incidents and requests. Technical Skills: Office 365 Windows Server IT Service Management Tools (ServiceNow, Remedy, or similar) Basic Networking Principles Active Directory Exchange In Technology Group Ltd is acting as an Employment Business in relation to this vacancy. more »

coding languages, testing strategies and tools to be used. Define the tools and practices to be used to monitor and support cloud applications. Define service management practices/process. Architect and support delivery of on-premise virtualization (VMware ESX, vCenter) solutions. Architect and support delivery of IaaS, PaaS more »