12 of 12 Service Management Jobs in Reading

functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting. Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus). Understanding of Agile based approach to software development (SCRUM experience a plus). Ability to … communication skills via verbal and non-verbal methods. Strong attention to detail. Problem solving ability. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively … Consultative and analytical approach. Real world exposure to cloud technologies and S-a-a-S. Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Requirements Implementation of ServiceNow Modules more »

NHS South Central and West Commissioning Support Unit We are looking for a highly motivated and enthusiastic individual to work with the IT Asset Management team assisting with stock control, stock reporting, and provision of replenishment services ensuring stock levels are maintained. The role is responsible for responding to … requests for equipment according to agreed service standards. Supporting and assisting operational teams with site visits for inventory audit to validate the status of assets and coordinating receipt and dispatch of assets. Contributes to the effective and consistent provision of SCW IT services by providing IT Asset administration, across … being ineligible because the role does not meet the necessary salary thresholds. Main duties of the job Key Responsibilities Delivery of the IT Asset Management Service covering all customers. Develop and maintain strong customer relationships. Ensure all activities carried out by the team follow NHS standards, regulatory, and more »

Job summary We are looking for a highly motivated and enthusiastic individual to work with the IT Asset Management team assisting with stock control, stock reporting, and provision of replenishment services ensuring stock levels are maintained. The role is responsible for responding to requests for equipment according to agreed … service standards. Supporting and assisting operational teams with site visits for inventory audit to validate the status of assets and coordinating receipt and dispatch of assets. Contributes to the effective and consistent provision of SCW IT services by providing IT Asset administration, across all IT operational services, to agreed … ineligible because the role does not meet the necessary salary thresholds. Main duties of the job Key Responsibilities o Delivery of the IT Asset Management Service covering all customers. o Develop and maintain strong customer relationships. o Ensure all activities carried out by the team follow NHS standards more »

My client are looking for an experienced Cloud and Storage Services Team Lead to provide technical team leadership and service delivery expertise to an established infrastructure team supporting a complex cloud, storage and backup environment (including IBM Storage Protect, CrashPlan, Microsoft Azure and Amazon Web Services). The successful … applicant will lead on service design, service delivery and service management for all systems underlying their cloud, storage and backup environment. Responsibilities will include contributing to the management of a move to a new private cloud storage platform, including the development and communication of service … demonstrable background in leading teams supporting virtual infrastructure and storage. Experience of working in an ITIL environment is highly desirable, allied with strong stakeholder management skills and a proven ability to manage a diverse team of technical and non-technical staff. The successful candidate will be an experienced Team more »

for career progression and development Casual dress and relaxed office environment The Job The Regional Partner Manager is responsible for new Partner acquisition and management of existing strategic Partner accounts to generate revenue for Simpro. The Regional Partner Manager will deliver leads from and to the sales team and … minded, constantly learning and evolving. And most of all, we celebrate our successes together! About Us Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with … offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions more »

the role AWE is currently recruiting for an ERP/EPM Application Owner for the Enterprise Applications group. Key Accountabilities: Delivering a resilient support service to the business that fulfils user requirements and service level agreements. Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications. Manage the application change backlog. Communicate with key business stakeholders to ensure solutions meet expectations. IT functional consultancy for the applications. Management of resources to support the application. Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications. Key … for? We do need you to have the following: Extensive experience in managing an ERP/EPM application for example Oracle or SAP. IT service, change, and application lifecycle management including environment management. Excellent communication skills with the ability to convey appropriate detail to technical and non-technical more »

you will be expected to manage the technical working of the above-mentioned applications including configuration, troubleshooting and upgrade. Key Accountabilities: Delivering a resilient service to the business that fulfils user requirements and service level agreements Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications Manage the application change backlog Communicate with key business stakeholders to ensure solutions meet expectations IT functional consultancy for the applications Management of resources to support the application Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications Key … experience managing the Workday application from a technical perspective A background in Information Technology preferably as a Product Owner or within Application Support/Management Whilst not to be considered a tick list, we'd like you to have experience in some of the following: ITIL Service Management more »

you will be expected to manage the technical working of the above-mentioned applications including configuration, troubleshooting, and upgrade. Key Accountabilities: Delivering a resilient service to the business that fulfils user requirements and service level agreements Implement application changes in line with IS/IT processes, procedures, and … of Enterprise Applications Manage the application change backlog Communicate with key business stakeholders to ensure solutions meet expectations IT functional consultancy for the applications Management of resources to support the application Maintain the IT application configuration baseline and system architecture in accordance with corporate IS/IT specifications Key … experience managing the Workday application from a technical perspective A background in Information Technology preferably as a Product Owner or within Application Support/Management Whilst not to be considered a tick list, we'd like you to have experience in some of the following: ITIL Service Management more »

materials for key business applications are built and maintained. Assisting the development and deployment of run services to ensure applications solutions provide full lifecycle management coverage. Agree and manage functional reporting requirements through the various reporting toolsets used in Thales, ensuring that critical business information is available in a … modules i.e. Discrete MFG, Process MFG, ENG, INV, BOM, Quality, OM, PO. Projects: i.e. Contracts (OKE), Billing (PJB), Costing (PJC) Customer Services: Depot Repair, Service Contracts (OKS), Installed Base (CSI) Other modules advantageous: Depot Repair, iSupplier, Mobile Established Business Analysis skills to identify business need and determine solutions. Solution … data integrity play in managing a business and the tools that support the process. Excellent communication skills, both written and verbal. Understanding of project management principles and processes. Understanding of Agile methodologies and how these translate to the role. Ability to drive and deliver change management activity. Able more »

related technical issues efficiently. Contribute to disaster recovery planning and incident response efforts. Provide documentation, knowledge transfer, and technical training to team members. Ensure service delivery meets agreed SLAs and KPIs for performance and availability. Collaborate with cross-functional teams to deliver projects on time and within scope. What … as Kubernetes, OpenStack, or AWS/Azure. Familiarity with containerization and orchestration tools. VMware certifications (VCP, VCAP) or equivalent qualifications. Understanding of ITIL-based service management and change control processes. Strong communication and collaboration skills in a dynamic team environment. Location & Security Note: Active DV Clearance is an more »

Role is Perfect for You: Career Development : Embark on a structured graduate scheme designed to develop your skills and knowledge in systems engineering and service support. You'll receive industry-recognised training and certifications, setting you up for a successful career. Hands-On Experience : Gain practical experience in IT … service management and defence technology sectors. You'll work on real projects, solving real problems and making a tangible difference. Client Engagement : Develop your consulting skills through client-facing engagements across the UK. You'll build strong relationships and understand client needs, enhancing your professional growth. Supportive Environment … Development : Progress through the graduate scheme under the guidance of experienced project leads. You'll gain a deep understanding of systems engineering principles and service support. Creative Problem Solving : Use your creativity to develop innovative solutions and processes. Your ideas will be valued and implemented to improve services. Client more »

Required Core Skills: IT Service Management, Billing & Financial Systems Minimum years of experience: 10+ years Detailed Job Description: Provide technical expertise on network provisioning, IT Delivery/Service, Billing etc. from a telecom ISP onboarding perspective. Lead technical design reviews, architecture decisions, and solution development for his more »

Required Core Skills: IT Service Management, Billing & Financial Systems Minimum years of experience: 10+ years Detailed Job Description: Provide technical expertise on network provisioning, IT Delivery/Service, Billing etc. from a telecom ISP onboarding perspective. Lead technical design reviews, architecture decisions, and solution development for his more »