1 of 1 Service Management Jobs in Richmond upon Thames

In this work-based training programme you’ll work towards a Level 3 apprenticeship as an IT Solutions Technician. Role Primarily based within the Service Desk team with work experience within the Science Support, Infrastructure & Networks teams within NPL’s IT Services department. You will provide first line support … of team working and end user interaction to provide great customer service. You’ll also be offered training to improve your communication skills, time management, team working and presentation skills. As a IT Solutions Technician Apprentice, you will gain experience in: IT Service Desk providing help and support … of financial/business applications Assisting with the delivery of projects Microsoft Office 365 and Cloud services Unified Communication technologies Cybersecurity and awareness programmes Service management and reporting What you will bring to the role: A professional approach to work, and willingness to work in a fast-paced More ❯