1 to 2 of 2 ServiceNow Manager Jobs in the North of England

We are currently seeking a talented ServiceNow ITSM Configuration Manager on behalf of our client. This key role involves managing the heart of their ITSM framework – the Configuration Management Database (CMDB). As the Configuration Manager, you will develop and adapt configuration management processes, to ensure they … and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory Knowledge: Familiarity with regulated environments (e.g., GxP, CSV) and related IT more »

Scientist & Senior Business Analyst/Problem Managerwith past experience in problem management/proactive problem management. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI, and QlikSense Develop and deploy dashboards and reports Integrate data from various sources Collaborate with cross-functional teams Maintain and support BI … display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow as a data source to derive metrics and views Capability to design dashboards and generate reports using Power BI and Qlik Sense Skills: JavaScript … MySQL, HTML, CSS, AngularJS Strong knowledge of SQL and database structures Proven BI development experience with ServiceNow expertise Familiarity with relational databases Proficiency in data modeling and reporting tools Certifications (preferred): ITIL, ITSM, V3, SCRUM, PMP Candidates must be UK based and have the right to work in the more »