eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Ideally you will have experience More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯
back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you’ll have fantastic opportunities to develop both yourself and our collective. As part of the team, you’ll be empowered to More ❯
stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯
these components interact, and typical technical issues that may cause incidents. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow/BMC Helix, Jira, Confluence and GitHub and with a solid grasp and experience of Change and Problem Management module capabilities, collaboration enablers and AIOps. More ❯
these components interact, and typical technical issues that may cause incidents. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow/BMC Helix, Jira, Confluence and GitHub and with a solid grasp and experience of Change and Problem Management module capabilities, collaboration enablers and AIOps. More ❯
and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯
IAM: Have experience with HR processes (JML) and systems and authoritative source integration based on WorkDay, SuccessFactors, Beeline, and application integration such as AD, ServiceNow, SAP, etc. Have experience with Java, BeanShell/JavaScript, JSP/Servlets. Have experience with web technologies: XML, SPML/SOAP, Web Services and App More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers and AIOps. Experience working with monitoring and Event tools More ❯
particularly in Incident, Problem, and Knowledge Management (ITIL v3 or v4 certification preferred). Experience using ITSM tools such as Ivanti/Jira/ServiceNow Strong verbal and written communication skills to engage with diverse stakeholders Some of the benefits that come with this role include: 30 days annual leave More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
particularly in Incident, Problem, and Knowledge Management (ITIL v3 or v4 certification preferred). Experience using ITSM tools such as Ivanti/Jira/ServiceNow Strong verbal and written communication skills to engage with diverse stakeholders Some of the benefits that come with this role include: 30 days annual leave More ❯
and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯
concepts to both technical and non-technical audiences. Strong knowledge of Cloud Service Provider(s) and Platform partners such as AWS, Microsoft, Google and ServiceNow, as well as successful partner joint solution development and go to market techniques. Demonstrated ability to develop and deliver compelling technical demonstrations and presentations. Strong More ❯
concepts to both technical and non-technical audiences. Strong knowledge of Cloud Service Provider(s) and Platform partners such as AWS, Microsoft, Google and ServiceNow, as well as successful partner joint solution development and go to market techniques. Demonstrated ability to develop and deliver compelling technical demonstrations and presentations. Strong More ❯
these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers, and AIOps. Experience working with monitoring and Event tools More ❯
new starters and support staff transitions * Handle desktop/laptop repairs and mobile device administration * Troubleshoot hardware/software issues and reset passwords * Use ServiceNow to log and manage incidents and requests * Maintain accurate asset tracking and IT stock levels * Collaborate with global IT teams to meet SLAs What you More ❯
well as with suppliers Familiar with or accredited to ISO22301, ISO27001, ISO31000 Affiliated to BCI level AMBCI at a minimum, or equivalent Knowledge of ServiceNowMore ❯
ServiceNow Developer - Manchester or Edinburgh (Banking Client) Salary: £50,000 - £65,000 per annum. (DOE) Location: Manchester or Edinburgh - one day a week on-site in nearest office, the rest is WFH. Key Skills/Experience: 3+ years hands-on ServiceNow development/Configuration experience. Experience with multiple ServiceNow implementations … basic understanding of project life-cycle along with Agile/Scrum working styles. ITSM experience, Service Portal development experience, integration experience etc. Certifications (Ideally): ServiceNow CSA (Certified System Administrator) ServiceNow CAD (Certified Application Developer) Benefits: 28 Days Holiday + Bank Holidays. Large investment into training and certifications. Generous pension offering More ❯
ServiceNow Developer/Technical Consultant - Risk | Fully Remote | To c.£85k I am working with an outstanding organisation who are seeking a ServiceNow Developer/Technical Consultant to join their team. In this role, you will be the technical expert and trusted advisor who inspires customers about how their software … solve complex challenges, this is the opportunity for you! Our client is growing rapidly at the moment and looking to bring in the best ServiceNow talent to join their growing ranks on a fully remote basis. You will have worked as a ServiceNow Developer for a client (consultancy or end … user) with experience in GRC, SecOps, IRM. Responsibilities: Work on ServiceNow client implementations - with a strong focus on the Risk space. Understand client challenges and work together with the client to overcome them. Develop on client implementations in the UK and Europe. Create best in class, user-friendly ServiceNow solutions. More ❯
Job Description ServiceNow Developer/Technical Consultant - Risk | Fully Remote | To c.£85k I am working with an outstanding organisation who are seeking a ServiceNow Developer/Technical Consultant to join their team. In this role, you will be the technical expert and trusted advisor who inspires customers about how … solve complex challenges, this is the opportunity for you! Our client are growing rapidly at the moment and looking to bring in the best ServiceNow talent to join their growing ranks on a fully remote basis. You will have worked as a ServiceNow Developer for a client (consultancy or end … user) with experience in GRC, SecOps, IRM. In this position, you will: Work on ServiceNow client implementations - with a strong focus on the Risk space. Understand client challenges and work together with the client to overcome them. Develop on client implementations in the UK and Europe. Create best in class More ❯
Job Title: ServiceNow HR Pro Implementation Specialist | 6 Months | Remote (UK-based) **You must be a UK resident, currently living in the UK, and eligible to work on government projects** Looking for your next contract role in ServiceNow HR Pro? We're on the lookout for a ServiceNow HR Pro … project on a 6-month contract, starting at the end of March. What You'll Be Doing: Leading the end-to-end implementation of ServiceNow HR Pro... we need a strong ServiceNow HRSD technician Working closely with a multitude of stakeholders gathering requirements and translating them into workable solutions. Configuring … ServiceNow HRSD modules. Post go-live support Internal training and knowledge sharing within HRSD What We're Looking For: Strong hands-on experience implementing ServiceNow HRSD (HR Pro). A strong understanding of HR Service Delivery workflows and best practices. Experience in configuring and customising ServiceNow HR modules. Excellent stakeholder More ❯
ServiceNow Architect | Move into Architecture | £70k + bonus Fancy stepping up from being a ServiceNow Developer into an Architect role? This is a cracking opportunity to do just that! If you've got solid development experience and want to shape the bigger picture. You will be designing solutions, defining strategy … and making an impact on projects from day one. What you'll be doing Defining and designing ServiceNow architectures that align with business needs. Getting involved in ServiceNow modules like ITSM, ITOM, ITBM, Discovery, and more . Advising clients on best practices , automation, and integration strategies. Supporting project teams... getting … in mentoring developers, consultants, and project managers. Hands-on development when needed, including scripting, work flows, and security rules. What we're looking for ServiceNow development experience (ITSM, ITOM, ITBM, etc.). A Certified System Administrator or Implementation Specialist (or willing to get certified). Some experience with architectural decision More ❯