week (either 8am-4pm or 9am-5pm). This role will consist of the following: Answering 1st line technical emergency telephone calls Logging on ServiceNow ITSM system appropriately Administration duties including Active Directory, Azure, 365, MFA resets, clinical password resets and unlocks. Technical support for issues with Hardware and Software More ❯
week (either 8am-4pm or 9am-5pm). This role will consist of the following: Answering 1st line technical emergency telephone calls Logging on ServiceNow ITSM system appropriately Administration duties including Active Directory, Azure, 365, MFA resets, clinical password resets and unlocks. Technical support for issues with Hardware and Software More ❯
Service Now CMDB Data Architect (BBBH167032) Glasgow, Scotland ServiceNow Data Architect - Glasgow, UK Contract Position: 12 Month PAYE Contract | £528.48 per day | Hybrid (3 days in office) About the Role A major investment bank is seeking an experienced ServiceNow Data Architect to join their Enterprise Technology & Services team. This critical … management teams Requirements Minimum 5 years' experience as a data architect or leading a team with a data architect Minimum 2 years' experience with ServiceNow Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting Experience in financial services or similarly regulated industries Strong knowledge … to problem solving Understanding of various technology implementation methodologies Excellent time management and communication skills Self-motivated with strong ownership and accountability Preferred Qualifications ServiceNow Admin and ServiceNow developer certifications ITIL certification Financial industry experience Location and Terms Glasgow, UK Hybrid working arrangement (3 days in office) 12-month PAYE More ❯
beneficial. CI/CD Tooling: Proven experience with modern DevOps and CI/CD tooling such as Jenkins, Spinnaker, UrbanCode Deploy, Harness, Unleash, and ServiceNow will be beneficial. Cloud Orchestration: Experience in one or more cloud platforms (preferably GCP) and deep understanding of containerisation through Docker and Kubernetes. Cost & Service More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
in solution design and architecture Broad understanding of working within agile framework and methodology Experience of using industry standard tooling such as Jira, Confluence, ServiceNow, SharePoint. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we re lucky More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
in solution design and architecture Broad understanding of working within agile framework and methodology Experience of using industry standard tooling such as Jira, Confluence, ServiceNow, SharePoint. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we re lucky More ❯
Job Description Data Architect - ServiceNow 12 months Location: Glasgow - 3 days per week in office mandatory Contract Type: Inside IR35 PAYE Fancy joining a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services? As a market leader, the talent and More ❯
ServiceNow Vulnerability Response Engineer page is loaded ServiceNow Vulnerability Response Engineer Apply locations: Edinburgh, UK Time type: Full time Posted on: Posted 3 Days Ago Time left to apply: End Date: April 19, 2025 (7 days left to apply) Job requisition id: R20057739 Job Description Summary Job Description ServiceNow Vulnerability … having a clear digital and data technology platform strategy that extends our ecosystem, enhancing customer experience, and improving operational efficiency. The Job: As a ServiceNow Vulnerability Response Engineer, you will support and troubleshoot the ServiceNow Vulnerability Response (VR) module, collaborating with developers to deliver enhancement requests. You'll work closely … Key Responsibilities: Collaborate with Business Units and Global teams on VR enhancements and troubleshooting. Provide expertise to drive future growth and development in the ServiceNow VR module. Build Performance Analytics (PA) dashboards for security-related data. Work directly with ServiceNow Support for product issues. Partner with developers to create innovative More ❯
Join to apply for the Service Now CMDB Data Architect role at John Goddard Associates ServiceNow Data Architect - Glasgow, UK Contract Position: 12 Month PAYE Contract | £528.48 per day | Hybrid (3 days in office) About The Role A major investment bank is seeking an experienced ServiceNow Data Architect to join … management teams Requirements Minimum 5 years' experience as a data architect or leading a team with a data architect Minimum 2 years' experience with ServiceNow Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting Experience in financial services or similarly regulated industries Strong knowledge … to problem solving Understanding of various technology implementation methodologies Excellent time management and communication skills Self-motivated with strong ownership and accountability Preferred Qualifications ServiceNow Admin and ServiceNow developer certifications ITIL certification Program Management and/or Agile development experience Financial industry experience Location and Terms Glasgow, UK Hybrid working More ❯
and network monitoring Broad knowledge of IT infrastructure, systems and services Proficient in the use of the MS Office suite (MSP, PowerPoint etc.) and ServiceNow This role is ideal for a seasoned Senior Network Engineer seeking to make a significant impact within a prestigious financial institution. Embrace this chance to More ❯
HPE X86 estate Providing IMAC service (install/Decom/Moves) across datacentres leveraging the customers' tools, such as Part Surfer, Intelligent provisioning, CMDB, ServiceNow Providing a smart hands service to the IT Security team, across their Datacentre located kit, from troubleshooting to replacing the entire unit through an RMA More ❯
option to go permanent. Experience: Hands-on service across the IT team Providing 3rd Level Hardware break fix to HP Enterprise Service Installations Decommissions ServiceNow Strong Customer Service Skills Datacentre Experience is a Bonus Contract: £160 - £180 Per Day (Inside IR35) Onsite - Tranent, Edinburgh 6 - 9 Months Contract - Option to More ❯
standard hardware break-fix tasks, including troubleshooting and repairing laptops, desktops and peripherals Manage and support Dell laptops, ensuring certification standards are met Utilise ServiceNow or similar platforms for logging and updating support calls Support and maintain Citrix environments Deliver excellent customer service, addressing user issues professionally and promptly What More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom
Hays Technology
standard hardware break-fix tasks, including troubleshooting and repairing laptops, desktops and peripherals Manage and support Dell laptops, ensuring certification standards are met Utilise ServiceNow or similar platforms for logging and updating support calls Support and maintain Citrix environments Deliver excellent customer service, addressing user issues professionally and promptly What More ❯
business needs and practices related to the use of ICT resources and services. You are familiar with the System Management tools like Remedy or ServiceNow for ticket handling, and other tools such as Portal, Vendor databases, and reporting tools. You are a team player who fosters teamwork in a global More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom Hybrid / WFH Options
Linking Humans
A leading organisation is looking for a ServiceNow Architect to join their team in a fully remote role. This is a great opportunity for an experienced professional to work on large-scale ServiceNow implementations, spanning multiple modules such as ITSM, ITOM, HRSD, CSM, SecOps, and more. Key Responsibilities: Design and … develop ServiceNow solutions that align with business goals and best practices. Lead ServiceNow implementations, ensuring seamless integration across various modules. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Optimise workflows, scripting, automation, and security configurations. Provide technical leadership and drive continuous improvements across the platform. Skills … Experience Required: Extensive experience as a ServiceNow Architect, with expertise in one or more ServiceNow modules. Strong understanding of platform architecture, development, and process automation. ServiceNow certifications such as CSA, CIS, or CTA are desirable. Ability to manage and deliver projects in a fully remote environment. Excellent communication skills and More ❯
Employment Type: Permanent
Salary: £60000 - £70000/annum company car & benefits
optimizing service monitoring tools to improve proactive issue detection Executive Reporting: Presenting data-driven insights to senior leadership, helping them make informed strategic decisions. ServiceNow Reporting: Utilizing ServiceNow to extract, analyze, and report on service management metrics, ensuring relevant teams have actionable information SQL & Data Management: Using SQL for data … techniques to anticipate service performance trends Experience with data warehousing, data visualization tools and statistical analysis software Proficiency in tools such as PowerBI, Tableau, ServiceNow, SQL, Microsoft Excel (advanced level), Genysis, Zscaler (ZDX), Solarwinds and other monitoring tools Proven ability to translate complex data into clear, actionable recommendations for stakeholders More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
REQUIRED: SERVICENOW DEVELOPER LOCATION: HYBRID, 1-2 DAYS GLASGOW, REST REMOTE IR35 STATUS: INSIDE DURATION: 12 MONTH INITIAL CONTRACT * Expertise in web development (HTML5, CSS, JavaScript/GLIDE, jQuery, Angular) * Proven ability to configure and extend ServiceNow using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and … UI Scripts to meet business needs * Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems * Demonstrated expertise in at least two SNOW products/modules (GRC, IRM, Integration Hub) Typical Duties and Responsibilities * Create rational and scalable technological designs from functional specifications/user stories, aligned … to design principles agreed with stakeholders * Create new ServiceNow procedures and workflows * Create unique service portal pages and widgets to aid the business capability * Review and walkthrough the code of junior team members * Oversee development and deployment of the ServiceNow solution in accordance with industry best practices to ensure system More ❯
ServiceNow Vulnerability Response Engineer Permanent Location: Edinburgh, Witham or Peterborough ( For roles with Aegon Global Technology Services, office attendance will generally be required periodically and more details will be discussed during your interview process with our hiring managers) Expected starting salary: £51,920 - £66,500 Closing date: 18th April … digital, and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders. The Job: As a ServiceNow Vulnerability Response Engineer, you will support and troubleshoot the ServiceNow Vulnerability Response (VR) module, collaborating with developers to deliver enhancement requests. You'll work closely … Key Responsibilities: Collaborate with Business Units and Global teams on VR enhancements and troubleshooting. Provide expertise to drive future growth and development in the ServiceNow VR module. Build Performance Analytics (PA) dashboards for security-related data. Work directly with ServiceNow Support for product issues. Partner with developers to create innovative More ❯
tooling and associated infrastructure on behalf of CDIO. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, Snow and AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. Now is an exciting time to join us as we optimise … both efficient and effective. Service Central & Technical Services (SC&TS) are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow & Snow. Our focus is on ensuring consistent, excellent Customer Experience. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on … ensure expectations are agreed and managed. Experience of delivering change within a large organisation and complex technical landscape. Desirable Criteria: Demonstrable Experience & Understanding of ServiceNow platform. Demonstrable Experience & Understanding SNOW and/or Flexera. Expertise in infrastructure as code (IaC) using tools like Terraform and Ansible You. Working in or More ❯
tooling and associated infrastructure on behalf of CDIO. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, Snow and AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. Now is an exciting time to join us as we optimise … both efficient and effective. Service Central & Technical Services (SC&TS) are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow & Snow. Our focus is on ensuring consistent, excellent Customer Experience. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on … ensure expectations are agreed and managed. Experience of delivering change within a large organisation and complex technical landscape. Desirable Criteria: Demonstrable Experience & Understanding of ServiceNow platform. Demonstrable Experience & Understanding SNOW and/or Flexera. Expertise in infrastructure as code (IaC) using tools like Terraform and Ansible You. Working in or More ❯
tooling and associated infrastructure on behalf of CDIO. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, Snow and AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. Now is an exciting time to join us as we optimise … both efficient and effective. Service Central & Technical Services (SC&TS) are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow & Snow. Our focus is on ensuring consistent, excellent Customer Experience. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on … ensure expectations are agreed and managed. Experience of delivering change within a large organisation and complex technical landscape. Desirable Criteria: Demonstrable Experience & Understanding of ServiceNow platform. Demonstrable Experience & Understanding SNOW and/or Flexera. Expertise in infrastructure as code (IaC) using tools like Terraform and Ansible You. Working in or More ❯
tooling and associated infrastructure on behalf of CDIO. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, Snow and AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. Now is an exciting time to join us as we optimise … both efficient and effective. Service Central & Technical Services (SC&TS) are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow & Snow. Our focus is on ensuring consistent, excellent Customer Experience. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on … ensure expectations are agreed and managed. Experience of delivering change within a large organisation and complex technical landscape. Desirable Criteria: Demonstrable Experience & Understanding of ServiceNow platform. Demonstrable Experience & Understanding SNOW and/or Flexera. Expertise in infrastructure as code (IaC) using tools like Terraform and Ansible You. Working in or More ❯
tooling and associated infrastructure on behalf of CDIO. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, Snow and AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. Now is an exciting time to join us as we optimise … both efficient and effective. Service Central & Technical Services (SC&TS) are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow & Snow. Our focus is on ensuring consistent, excellent Customer Experience. We work with hardworking, upbeat people who grow with the challenge of delivering transformation on … ensure expectations are agreed and managed. Experience of delivering change within a large organisation and complex technical landscape. Desirable Criteria: Demonstrable Experience & Understanding of ServiceNow platform. Demonstrable Experience & Understanding SNOW and/or Flexera. Expertise in infrastructure as code (IaC) using tools like Terraform and Ansible You. Working in or More ❯
and automated workflows for the lifecycle of assets from procurement to disposal. Perform asset baselining and normalization. Optimize the configuration and execution of the ServiceNow Asset and HAM PRO modules. Identify and implement process improvements to enhance efficiency and effectiveness. Implement and execute verification processes, stock audits, controls, metrics, KPIs … of objectives. Required Qualifications: Extensive experience in the design, implementation, support, and continual improvement of Asset (HAM) management at scale. Hands-on experience in ServiceNow, specifically in managing the Asset and/or HAM modules. Strong understanding of complex enterprise IT technologies, including servers, databases, networks, storage solutions, clusters, and … data-related challenges. Strong skills in the development, implementation, and execution of dashboards, controls, metrics, KPIs, and reporting (preferably, but not exclusively, in the ServiceNow platform). SharePoint and PowerBI experience would be a strong advantage. Excellent verbal and written communication skills, with the ability to engage and collaborate with More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum fantastic holiday allowance and pens