Resident Services Manager
Manchester, Lancashire, United Kingdom
Simon Lincoln Recruitment Services
ll manage resident experiences, from seamless communication and service delivery to creating and executing community events and initiatives. Your role will also involve managing social media channels, handling administrative tasks, and supporting financial operations. Key Responsibilities: Community Engagement & Satisfaction: Lead front-of-house and telephone support, handling day … complaint handling, ensuring timely and effective resolution in line with company standards. Arrange and manage resident events and programming. Actively engage with residents via social media and online platforms. Monitor and enhance the resident experience through feedback and proactive initiatives. Social Media Management: Manage site … social media channels, creating and coordinating relevant content. Respond to social media mentions and engage with users. Monitor competitor social media activities. Administration: Provide administrative support, including handling inquiries, managing bookings, and maintaining records. Log maintenance requests and ensure timely resolution. Financial Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: