Bridgend, Wales, United Kingdom Hybrid / WFH Options
Tokio Marine HCC
clients. Job Purpose: As a vital member of our team, you'll provide world class 1st line technical support to a user base of approximately 2500. Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role. Collaborate closely with … tickets in the ServiceNow system, ensuring they are accurately updated and in the appropriate state. Our Service Desk offers a supportive and collaborative environment where you can grow your skills and contribute to the ongoing success of the team. The current team includes members in London, Bridgend, Leicester, Paris, Luxembourg, Dusseldorf, and Barcelona, with potential for further expansion across …/10, Office 2016, O365, SCCM, AD, Citrix, and more. Solid understanding of basic networking principles, such as TCP/IP, DNS, and DHCP. Excellent customer service, telephone, and communication skills. Strong problem-solving abilities and basic hardware configuration and repair experience. A team-oriented attitude with a passion for continuous improvement and personal development. What We Offer The Tokio More ❯
of Practice forums. What You'll Bring Essential Skills: Experience in deploying and configuring enterprise applications Background in software development, testing, or support Strong problem-solving and stakeholder communicationskills Proficiency with: Windows Server and SQL Server Management Studio IIS, Apache Tomcat Virtualisation (VMware) Git, Azure DevOps, GitHub Actions, AWS CI/CD tools TeamCity, OctopusDeploy, Terraform, Ansible More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Sanderson
both CI/CD operations and for Software Engineers, including relevant training. Create and maintain fully automated CI build processes for multiple environments used by multiple applications and components. Skills and Experience required Proven experience … working with application deployment/configuration. Background in software development, testing, or support. Proven ability in troubleshooting environment and application issues. Proven experience working with and managing stakeholders. Good communicationskills (verbal and written). Experience creating and maintaining build and deployment pipelines. Experience with automation. Windows Server. SQL Server Management Studio. IIS and Apache Tomcat (Web services). More ❯
Bridgend, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Nicoll Curtin Technology
Service Desk Analyst | £35K | Hybrid - 1-2 days per week in office (Bridgend, Wales) | Permanent Are you an experienced Service Desk Analyst ready to take your support skills to the next level? We're looking for a confident and customer-focused IT professional to deliver high-quality 1st line support across a diverse international user base of over … across the UK and Europe - including London, Paris, Luxembourg, Düsseldorf, and Barcelona. This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. What You'll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory … IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows 10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify within 12 months) A proactive, solution-oriented mindset with a team-first attitude More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Nicoll Curtin
Service Desk Analyst | £35K | Hybrid (Bridgend, Wales) | Permanent Are you an experienced Service Desk Analyst ready to take your support skills to the next level? We’re looking for a confident and customer-focused IT professional to deliver high-quality 1st line support across a diverse international user base of over 2,500. You’ll be joining a collaborative … across the UK and Europe - including London, Paris, Luxembourg, Düsseldorf, and Barcelona. This is a hands-on support role ideal for someone with solid Service Desk experience, strong troubleshooting skills, and a passion for customer service excellence. What You’ll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory … IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows 10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify within 12 months) A proactive, solution-oriented mindset with a team-first attitude Apply now or contact me directly More ❯
Help with disaster recovery planning and occasional out-of-hours deployments. Spot automation opportunities and improve deployment processes. Build and maintain CI/CD pipelines; drive DevOps best practices. Skills & Experience Background within similar DevOps role (ideally so Senior level but flexible) Experience creating and maintaining build and deployment pipelines AzureDevOps experience (certification preferred) Experience with some or all … or Kubernetes) CICD process with ideally with SAST and SCA code analysis DevOps tools: Git repo, Azure DevOps, Azure, GitHub, TeamCity, OctopusDeploy, Terraform, Ansible, PowerShell Strong stakeholder management and communication skills. Contact: David Southwood - CPS Group More ❯
or Kubernetes)* CICD process with ideally with SAST and SCA code analysis* DevOps tools: Git repo, Azure DevOps, Azure, GitHub, TeamCity, OctopusDeploy, Terraform, Ansible, PowerShell* Strong stakeholder management and communication skills.Contact: David Southwood - CPS GroupBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other More ❯
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Flotek
some comms projects yourself so you will need to understand each element of the provisioning process, number porting and administration within the CRM system. This role requires excellent leadership, communication, and project management skills. Location Based in our office in Bocam Park, Pencoed. Some travel to other offices may be required. No remote working offered - please do not apply if … experience as a Team Leader, preferably in the communications or IT industry. Strong leadership and team management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonalskills, with the ability to effectively interact with stakeholders at all levels. Strong problem-solving and decision-making abilities. Ability to work under pressure and manage multiple More ❯
bridgend, wales, United Kingdom Hybrid / WFH Options
Flotek
some comms projects yourself so you will need to understand each element of the provisioning process, number porting and administration within the CRM system. This role requires excellent leadership, communication, and project management skills. Location Based in our office in Bocam Park, Pencoed. Some travel to other offices may be required. No remote working offered - please do not apply if … experience as a Team Leader, preferably in the communications or IT industry. Strong leadership and team management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonalskills, with the ability to effectively interact with stakeholders at all levels. Strong problem-solving and decision-making abilities. Ability to work under pressure and manage multiple More ❯
Computer Science. Competent user of Microsoft 365 (Office, Teams, SharePoint). Windows 11 experience. IT Helpdesk experience. Understanding of firewalls, networks, switches and patch-panels. Strong written and verbal communication skills. Accuracy and a high level of attention to detail. A positive attitude and the ability to work effectively both within a team and independently. Salary, Benefits & Hours: Salary will More ❯
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
networking, and endpoint management Confident installing agents, applying standard configurations, and capturing asset information Proactive, process-oriented, and able to spot and escalate technical issues early Excellent documentation and communicationskills Comfortable with national travel and occasional short trips abroad Desirable Skills & Experience Experience with RMM tools, Intune, Entra ID, or Microsoft Defender Familiarity with onboarding processes in More ❯
working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team … professional development. About you: Job Experience Required: Have an ICT background within an MSP with experience of leading a team. Solid experience in customer service (excellent verbal and written communicationskills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, Security, and cloud technologies Essential experience with Microsoft 365, Premise based servers, virtualisation technologies More ❯
service. • Identify opportunities for continuous improvements for our clients. Required qualifications to be successful in this role • An understanding of Microsoft Operating Systems and applications. • Strong written and verbal communication skills. • You will have the ability to problem solve and troubleshoot within a busy environment. • You will have the ability to work independently. • Experience in Service Desk or IT Support … a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
CGI
Social network you want to login/join with: Service Desk Technical Analyst, Bridgend col-narrow-left Client: CGI Location: Bridgend, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 96bc1bd49c89 Job Views: 23 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Position Description: Be part of something exciting! CGI drives the … quite a bit of talking and then following up with them to make sure an issue has been resolved properly and in good time. You must have good written communicationskills as you will need to log calls accurately via bespoke applications. To be successful within this role you will be able to think beyond just problem resolution, by … to the highest standard for your clients. You will have the ability to problem solve and trouble shoot within a busy environment. You must have sound written and spoken communicationskills and be able to work under your own initiative as well as part of a team. You will have excellent knowledge of Microsoft Operating Systems and Applications. Previous More ❯
proactively source talent including networks, job boards and database Partner with (and advise) department managers on the local talent market Work closely with department managers to understand team dynamics, skills and personality needed for a new hire to fit into each role Using market knowledge to advise department managers on potential bottlenecks and developing a strategy to influence the … training About you: Job Experience Required: Proven Recruitment Experience: A successful track record in recruitment/talent acquisition Relationship Management: Demonstrated ability to build and maintain strong relationships Strong CommunicationSkills: Excellent negotiation, interpersonal, and communicationskills, with the ability to engage decision-makers at all levels The ability to work under pressure and manage multiple requirements - giving More ❯
Social network you want to login/join with: Position: Transport/Export Administrator Competitive Salary Plus bonus Are you a proactive and customer-focused individual with a passion for delivering exceptional service? We have an exciting opportunity to join a leading manufacturing firm in Maesteg, where you will play a vital role in coordinating the export process and … and excellent time management skills. Experience working with CRM systems Desire to learn and adapt in a dynamic environment. Ability to work efficiently under pressure and meet deadlines. Excellent communicationskills and a customer-centric approach. Computer literacy, including proficiency in Microsoft Office applications. In return you will be joining a business that prides itself on providing opportunities for More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Lucid Connect Ltd
facing roles such as solutions engineering or service desk operations. Understanding of ITIL principles, with practical application in service transitions. Experience managing multi-vendor environments. Skills & Competencies: Excellent communication and stakeholder management skills, capable of engaging with senior client representatives and technical teams. Proven ability to identify risks, resolve conflicts, and deliver solutions that align with client and … services, SLAs, and contract management. Full UK driving licence. What does success look like: Delivering high-quality, compliant, and compelling onboarding and transition processes on time. Effective collaboration and communication between the delivery team and stakeholders. Continuous improvement in onboarding strategies, processes, and documentation. Maintaining strong relationships with clients and ensuring a positive reputation for the company If you are More ❯
enjoys helping others and can thrive in a fast-paced, people-driven environment. The ideal candidate will bring not just technical know-how, but a proactive mindset and strong communicationskills that inspire trust and engagement. Minimum of 2 years’ relevant IT experience and experience within a law firm or using legal software Proven ability to present training concepts More ❯
two-year training programme designed to set you up for long-term success. You will benefit from tailored mentoring and a clear, structured development plan, ensuring you build the skills and confidence to progress quickly. Our client's commitment to your growth means you will always know your next step. Attractive Salary & Benefits Start on £26,625, rising to … by providing pre-sales expertise to new and prospective customers. Build and maintain customer relationships through regular outreach, gathering feedback and identifying new business opportunities. Use your German language skills to support activities in the DACH region, working closely with colleagues in Germany. In your second year, deepen your expertise in the technical sales process, assuming increased responsibility as … to Succeed Fluency in German (spoken and written). A degree in business or science. A proactive, inquisitive mindset and a passion for both business and personal development. Excellent communicationskills and a genuine passion for working with customers. About the Company This global organisation, with four international subsidiaries, is known for its supportive culture and exceptionally low staff More ❯
role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support: Set high service standards and ensure every interaction reflects … or Telecoms support and helpdesk operations. Passion for delivering World-Class customer service. Ability to foster connectivity and collaboration among on-site and remote employees. Excellent problem-solving and communicationskills Renumeration and Benefits: Staff Share Equity Scheme Customer referral incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Perkbox offers More ❯
role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership ensures seamless communication, exceptional service delivery, and continuous growth within the team of Advisors, Technicians and Team Leaders. Key Responsibilities: Deliver Exceptional Customer Support : Set high service standards and ensure every interaction reflects … or Telecoms support and helpdesk operations. Passion for delivering World-Class customer service. Ability to foster connectivity and collaboration among on-site and remote employees. Excellent problem-solving and communicationskills Renumeration and Benefits: Staff Share Equity Scheme Customer referral incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Perkbox offers More ❯
you: Job Experience Required: Have at least 2 years experience an ICT and/or Telecoms Helpdesk/Service Desk Solid experience in customer service (excellent verbal and written communicationskills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Staff Share Equity Scheme New customer referral incentive Onsite Parking 21 Days Holiday More ❯
you: Job Experience Required: Have at least 2 years experience an ICT and/or Telecoms Helpdesk/Service Desk Solid experience in customer service (excellent verbal and written communicationskills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Staff Share Equity Scheme New customer referral incentive Onsite Parking 21 Days Holiday More ❯