Senior Customer Experience / Insights Manager
Brighouse, West Yorkshire, Yorkshire, United Kingdom
Forward Role
improved interactions through technology and innovation. Track and report on key retention metrics, ensuring initiatives are effective, within budget, and aligned with business objectives. Skills & Experience Strong experience working in Customer Experience or Customer Insight roles with a focus on retention Experience in D2C ecommerce or working with subscription … analyse and interpret data – experience with GA, Tableau/Power BI is desirable. Using insights to develop retention strategies which drive measurable improvements Strong communication skills, presenting data-driven insights to leadership As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving more »
Employment Type: Permanent
Salary: £60,000
Posted: