3 of 3 Strategic Thinking Jobs in Durham

seeking an experienced and commercially focused eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom & Bathroom) e-commerce … experience across all touchpoints. Key Responsibilities · Develop and execute a company-wide Customer Experience strategy aligned to business objectives. · Present customer performance, insights and strategic recommendations directly to the Board. · Champion a customer-first culture across all departments. · Lead the evolution of customer service into a proactive customer experience ...

annum (pro rata) Hours: 30 hours per week Contract: Permanent Shape the Future of a Growing Organisation We are seeking an experienced and strategic Head of Operations to join a well-established, values-driven organisation delivering vital services across the North East.This is a unique opportunity to take ownership … role in ensuring the organisation has the systems, processes and operational foundations required to support its continued growth and success. If you enjoy combining strategic thinking with practical problem-solving and thrive in a role where no two days are the same, we'd love to hear from ...

annum (pro rata) Hours: 30 hours per week Contract: Permanent Shape the Future of a Growing Organisation We are seeking an experienced and strategic Head of Operations to join a well-established, values-driven organisation delivering vital services across the North East.This is a unique opportunity to take ownership … role in ensuring the organisation has the systems, processes and operational foundations required to support its continued growth and success. If you enjoy combining strategic thinking with practical problem-solving and thrive in a role where no two days are the same, we'd love to hear from ...