1 to 25 of 26 Support Engineer Jobs in the West Midlands

Technical Support Engineer Stone, Staffordshire £26k (willing to negotiate DOE) Monday to Friday 8:30pm – 5pm (1 hour lunch) This is a fantastic opportunity for an experienced Technical Support Engineer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love … work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. Role As the Technical Support Engineer, based in Stone, Staffordshire you will provide first hand support in diagnosing and troubleshooting IT issues, including hardware complications, software faults … as well as system and network problems – your role, as the Technical Support Engineer, will be key to ensure that the company remains operational. Being a first point of contact for technical support (face to face, calls and messages), is also key within the role of Technical More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to … step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll be responsible for leading … the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to … step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll be responsible for leading … the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world … the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. … You'll also provide VIP support to the CEO and CISO who are both based in the UK. You'll join a wider team of Support Engineers but you'll be the very first to be based in the UK, instead of Europe. You'll work More ❯

Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - £40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. … Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public More ❯

2nd/3rd Line Support Engineer | Stoke-on-Trent | £35,000 Oscar Technology are working with a leading MSP focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going from … put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with … and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus More ❯

Graduate IT Support Engineer – Education Walsall, Staffordshire | £25,000 + Excellent Benefits Are you an IT Support professional looking to join a well-established organisation in the education sector? This is a fantastic opportunity to support IT operations in a growing academy group based in Walsall … week. A driving licence and access to a vehicle are essential as occasional travel to other academies will be required. Duties & Responsibilities: Provide IT support across multiple academies, ensuring network availability and security. Install, maintain, and upgrade software to support learning and administrative operations. Assist staff and students … with hardware and software issues, resolving problems efficiently. Maintain IT security systems, ensuring data protection and compliance with regulations. Support the development and maintenance of websites and SharePoint sites. What Experience is Required? A IT qualification and a genuine passion for IT. Knowledge of Microsoft 365, network management, and More ❯

Technical Application Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯

Technical Application Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯

IT Support Engineer - MSP - Newcastle-under-Lyme - £26K-£29K An IT Support Engineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll be joining a … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd line, Azure, Cloud, Office 365, Remote Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself More ❯

Graduate Technical Support Engineer (Mechanical Engineering/Construction) £26,000 - £28,000 + Salary Reviews + Excellent Training + Career Progression Commutable from Swadlincote, Derby, Burton-upon-Trent, Coalville, Loughborough and surrounding areas Are you an engineering or construction Graduate or individual with a keen interest within mechanical … engineering and or construction looking for a varied technical support role within a market leading company whom can provide technical training as well as long term career progression opportunities? This is a fantastic opportunity for an individual looking for a technical challenge within a varied, challenging and rewarding role … tests and manufactures in high volume, supplying customers UK wide. They have exciting growth and investment plans and are looking for an additional Technical Support Engineer to join their technical engineering team. In this role, you will be dealing with a range of different projects and tasks revolving More ❯

Graduate Field Support Engineer Salary: circa £27K plus benefits including Travel Expenses & Company Car. Location: Field-based covering Midlands and South West Region, typically Birmingham, Oxford, Bristol and Gloucester - Initial training period at Trowbridge HQ Our Client: An established provider of information systems to the FMCG sector, specialising … enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance. Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting. More ❯

Graduate Field Support Engineer Salary: circa £27K plus benefits including Travel Expenses & Company Car. Location: Field-based covering Midland and South West Region, typically Birmingham, Oxford, Bristol and Gloucester - Initial training period at Trowbridge HQ Our Client: An established provider of information systems to the FMCG sector, specialising … enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance. Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting. More ❯

technology and exceptional customer service to ensure their customers' security needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions … Qualifications: Bachelor's degree in Engineering, Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience in a technical support role, preferably in access control or security systems. Strong understanding of access control systems, networking, and related technologies. Excellent troubleshooting and problem-solving skills. More ❯

Job title: Engineer - Support Engineering (LSA & Supply Support) Location: Coventry. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing: Inputting complex Engineering data into … documentation against engineering assets Ensuring accurate configuration across all data bases and tool sets for complex engineering systems and equipment Working closely with internal Support Engineering teams to ensure best in class product is delivered to the customer Your skills and experiences: Essential: Experience within an engineering environment i.e. … additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Support Engineering Product Configuration Team: Working on Dreadnought programme within the Support Engineering function, you will be working as part of a vibrant engineering More ❯

I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with any skills shortage. This is an excellent … opportunity for an experienced engineer to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot … technical issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st and More ❯

great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk … and core ITIL processes. Who You Are: This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations and future growth Key Requirements: Broad knowledge of IT infrastructure and application platforms and operating systems Hands of technical application & integration More ❯

About Us Without careful consideration today, tomorrow's pensions don't exist. That's where Isio comes in, giving our clients the advice and support they need to deliver better outcomes and financial wellbeing for their members in the decades to come. Isio provides full-service pensions consultancy to … a People First business, so we want to make sure that you are supported to reach your goals, whatever they may be. We'll support you with studying to achieve key professional qualifications. You will be able to develop your workplace skills while learning from industry experts who are … in a role which makes the most of your existing skills and develops new ones. We are committed to inclusion and belonging and will support you in bringing your whole self to work every day. Isio are keen to recruit from all sections of our communities and provide excellent More ❯

Development Support Engineer A pivotal role within a Global organization working on their core systems platform which are key to keeping the companies' wheels turning. Hybrid working model within the Stoke-on-Trent office, must be within commutable distance though. £40,000 p/a, 15%-30% bonus … part of a DSE team that both administer and operate that platform. Your technical background will be within Linux and Unix environments, and within support or sys admin. What you will need. Linux/Unix background Experience of GNU Utilities. Solid commercial experience of Python. Networking Superb troubleshooting and … analysis skills. Good communication skills Ability to work in a fast, busy environment as part of an integral team. Support/Sysadmin background. To apply Please either apply by clicking online or emailing me directly . For further information please call me on 0121 227 5600/ More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This role requires … full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise within the … Experience: - Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience supporting Windows and Linux platforms, including patching and maintenance. - Awareness of cybersecurity More ❯

in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help maintain IT infrastructure, ensuring … is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting operations across the UK and Ireland. Working … within an international team, the candidate should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2nd Line IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in More ❯

Job Title: 2nd/3rd Line Engineer Location: West Midlands – 4 days a week on site Contract Type: 3-Month Contract (Inside IR35) About the Role: We are seeking a highly skilled and experienced 2nd/3rd Line Engineer to join our team on a 3-month hybrid … experience with the Microsoft 365 (M365) stack and a strong understanding of Salesforce support. This role is crucial in ensuring the smooth operation and support of our IT infrastructure and applications. Key Responsibilities: Provide 2nd line support for all IT-related issues, ensuring timely resolution and minimal disruption … to business operations. Manage and support the M365 stack, including Exchange Online, SharePoint, Teams, and OneDrive. Offer support and troubleshooting for Salesforce, assisting users with any issues and ensuring optimal performance. Collaborate with 1st line support to escalate and resolve complex issues. Maintain and update documentation related More ❯

as a preeminent force in the realm of independent defence technology solutions. We specialise in delivering supreme engineering expertise, advanced technology systems and comprehensive support services where the imperatives of reliability, safety and protection are non-negotiable. Tracing our legacy back to 1947 in the United Kingdom, Exsel Group … framework with our clients. Our organisational structure is designed to facilitate integrated solutions, managed through proven project management methodologies. PURPOSE OF ROLE INTEGRATED LOGISTIC SUPPORT ENGINEER (ILS) To work alongside the existing engineering team, to produce contract deliverables specified in the statement of work placed upon Exsel Design … and Integration LTD. KEY RESPONSIBILITES Job specific resp onsibilities for day-to-day duties include: Manage support requirements. Produce ILS documentation, inclusive of plans. Implement the integrated support plan, liaising with appropriate departments regarding training, spares R&M, and technical publications. Assist with safety case documentation. Operate within More ❯

Lead Engineer – Hardware and Software – Desktop Support Birmingham, AL - Onsite Job ID: 36282 Posted: 2025-04-04 Employment Type: Direct Hire Ready to step into a leadership role where your tech skills truly shine? Our client is seeking a hands-on Desktop Support Lead to anchor their … Leadership role within a collaborative and forward-thinking IT team Face-to-face engagement across departments—no siloed work here Chance to shape internal support standards and optimize workflows Access to enterprise-level systems and complex problem-solving Collaborative work with infrastructure and security teams Encouragement for growth through … training and certifications Compensation: $65K What You’ll Be Doing Guide and mentor desktop support staff, ensuring top-tier service delivery Tackle high-priority tech issues with deep technical insight Manage the full lifecycle of device setups—from imaging to deployment Deliver hands-on support for users across More ❯

Lead Engineer - Hardware and Software - Desktop Support Birmingham, AL - Onsite Job ID: 36282 Posted: 2025-04-04 Employment Type: Direct Hire Ready to step into a leadership role where your tech skills truly shine? Our client is seeking a hands-on Desktop Support Lead to anchor their … Leadership role within a collaborative and forward-thinking IT team Face-to-face engagement across departments-no siloed work here Chance to shape internal support standards and optimize workflows Access to enterprise-level systems and complex problem-solving Collaborative work with infrastructure and security teams Encouragement for growth through … training and certifications Compensation: $65K What You'll Be Doing Guide and mentor desktop support staff, ensuring top-tier service delivery Tackle high-priority tech issues with deep technical insight Manage the full lifecycle of device setups-from imaging to deployment Deliver hands-on support for users across More ❯