20 of 20 Support Engineer Jobs in the West Midlands

My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field … based teams. The role will support the successful specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process. Technical Support Engineer Job Overview Review and document mechanical, electrical … hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within budget. Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing. Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS more »

Maintenance Support Engineer Location : Coventry Salary: £44,000 - £47,000 per annum Hours: The hours of work will vary due to the nature of the position The Role This role would suit an Electrical Engineer, Maintenance Engineer or Service Engineer. The Maintenance Support Engineer will report to the Engineering Support Manager and will be responsible for, but not limited to the following: Servicing and Supporting their UK wide customer base Escalating and reporting are completed in a timely and professional manner Ensuring Planned Services are completed in line with the Computerised Maintenance … limited downtime Implementing agreed improvements Ensuring a good level of housekeeping at all times Adhering to all health and safety requirements Providing on-call support on a 24/7 basis pro-rata with the other Engineers (circa 1 week in 3) (12/7 weekly rota) Providing cover more »

IT Support Engineer Stoke-on-Trent Up to £27,000 + Excellent Benefits An exciting opportunity has arisen for an IT Support Engineer based in Stoke on Trent. This is an office-based role offering a salary of £27,000 per annum, plus a fantastic benefits … package. The successful candidate will provide day-to-day support for internal IT systems, ensuring smooth operation and excellent customer service. This role is ideal for someone with experience in IT systems and cloud-based solutions, looking to make a tangible impact within a forward-thinking organisation. Duties & Responsibilities … Provide Service Desk support assisting staff with IT system queries. Ensure incidents, service requests, and changes are managed and escalated according to SLA. Perform daily system checks and respond to alerts from monitoring systems. Manage and configure PCs, servers, and cloud-based phone systems, maintaining system standardization. Support more »

Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - £40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. … Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public more »

UC L3 Support Engineer (Microsoft Teams, SBC, SIP) Train in Microsoft Security, Dynamics Contact Centre! A UC L3 Support Engineer (Microsoft Teams, SBC, SIP) is required by a leading Microsoft Partner and Teams Voice Managed Services provider. Work on enterprise Teams Telephony & Contact Centre solutions in … a collaborative, remote-first environment. Required Experience: L3 support in Microsoft Teams Voice (enterprise telephony & contact centre). Session Border Controllers (SBCs) Audiocodes & Ribbon. Teams Direct Routing & SIP. SIP trunking & troubleshooting. (Nice to have) Neumonix voice recording experience. As a UC L3 Support Engineer, you will manage more »

Software Support Engineer MSSQL Experience Essential - Hybrid Working 3 days per week in the office The Opportunity Were seeking a Software Support Engineer to join a leading provider of innovative software solutions. This role is perfect for someone with 2+ years of IT support experience … who thrives in a customer-focused environment. Youll provide technical support for cutting-edge software, help implement systems for new and existing customers, and collaborate with internal teams to address technical issues effectively. Youll play a key role in troubleshooting software problems, supporting customer onboarding, and ensuring users get … product. If youre passionate about IT, a problem-solver, and love working with people, this could be the role for you. Key Responsibilities Technical Support & Troubleshooting: Provide first and second-line support, resolving customer issues related to software installation, configuration, and use. Diagnose, analyze, and resolve software issues more »

L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) Progress into Project Delivery! An L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) is needed for a leading Microsoft-focused company. This role offers career progression, specialist training, and the chance to … work with cutting-edge Teams technology in a collaborative environment. What You Need: L3 support experience with Microsoft Teams Rooms (MTR) Hands-on with Yealink, Logitech, Lenovo, HP/Poly MTR equipment and Microsoft Surface Hubs Experience with Teams Desk Phones (Poly, Yealink, Crestron, AudioCodes) Knowledge of vendor portals … troubleshooting MTR integrations with Microsoft 365 and networking Desirable: Crestron AV systems experience and exposure to AV integration The Role: Youll provide L3 AV support, managing incidents in ServiceNow ITSM, working with IT teams and third-party vendors. Youll onboard new customers by supporting Teams Telephony and Contact Center more »

Title: 2nd Line WAN Support Engineer Location : Birmingham - Length : 6 months Note: The suitable candidate must hold SC Clearance Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of our BAU … operations, ensuring the global delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working … on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in more »

Seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of BAU operations, ensuring the global delivery of secure network services. Role : 2nd Line 24/7 WAN Network Support Engineer Contract : 6 months Rate : £195pd inside IR35 (Umbrella) Location … level : This role requires sole-British nationality - candidate needs to eligible for SC Clearance Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd … line engineers to share knowledge and enhance the 2nd line team’s skills. Mandatory Skills: We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components. • Juniper SRX platform • BGP • IPSEC more »

Seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of BAU operations, ensuring the global delivery of secure network services. Role : 2nd Line 24/7 WAN Network Support Engineer Contract : 6 months Rate : £195pd inside IR35 (Umbrella) Location … level : This role requires sole-British nationality - candidate needs to eligible for SC Clearance Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd … line engineers to share knowledge and enhance the 2nd line team’s skills. Mandatory Skills: We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components. • Juniper SRX platform • BGP • IPSEC more »

Position: 3rd Line Support Engineer Salary: £35,000-£42,000 Location: Burton (Hybrid) Overview • The IT 3rd Line Engineer is crucial to maintaining the functionality and security of our IT systems. This role provides technical support to users, manages hardware and software troubleshooting, and ensures secure … Directory and Intune is essential. Main responsibilities Act as the main point of contact for user hardware and software support. Collaborate with the IT support team to deliver comprehensive support services. Monitor the helpdesk ticketing system, prioritize issues, and respond promptly. Work with colleagues to troubleshoot and resolve more »

Position: 3rd Line Support Engineer Salary: £35,000-£42,000 Location: Burton (Hybrid) Overview • The IT 3rd Line Engineer is crucial to maintaining the functionality and security of our IT systems. This role provides technical support to users, manages hardware and software troubleshooting, and ensures secure … Directory and Intune is essential. Main responsibilities Act as the main point of contact for user hardware and software support. Collaborate with the IT support team to deliver comprehensive support services. Monitor the helpdesk ticketing system, prioritize issues, and respond promptly. Work with colleagues to troubleshoot and resolve more »

Job Title: 2nd Line 24/7 WAN Network Support Engineer Location of role: Solihull Location requirement : Fully on site Negotiable rates Inside IR35 Highly Desirable Skills: -Juniper SRX Platform: The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with more »

Job role: 1st Line IT Support & Telecomms Engineer Location: Telford - 5 days in Office Salary: £25,000 + My client is looking for a skilled and enthusiastic 1st Line IT Support & Telecomms Engineer to deliver top-notch technical support. This is a fantastic opportunity to work … expertise will make a real impact. If you have a passion for problem-solving and a strong foundation in computer networking, software, and hardware support, we'd love to hear from you. Job overview: * Provide great customer support by quickly answering questions and solving technical problems. * Troubleshoot software … issues, including operating systems and apps. * Help with hardware problems, making sure all equipment works properly. * Use company tools to track issues and manage support tickets. * Check how networks are running and help improve system performance. * Keep clear records of support processes, solutions, and user guides. What we more »

Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor … the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and … the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and more »

or Shropshire are preferred. The Role:Due to the expansion of UK operations, one of manufacturings leading organisations are looking to appoint an IT Support Technician to play a vital role within the IT Technical Department. Reporting to the IT Manager, you will provide day to day varied support and solutions on IT queries whilst also offering support to wider scale IT projects. This really is the perfect job for a motivated and dedicated IT professional who enjoys problem solving and looking at ways of improving all things IT within a busy organisation. You will be working … across everything IT related would be advantageous. A full job description will be provided on application however if you have experience in an IT Support role but are now looking for a job and employer who can offer excellent career options and a role that fulfils your interest in more »

related incidents. * Diagnose and resolve technical issues at first level to minimise downtime to colleagues * Obtain both technical information and business impact to enable support teams to resolve incidents effectively. * Excellent ability to troubleshoot and problem solve. Spaces are limited on the upcoming course so apply now more »

related incidents. * Diagnose and resolve technical issues at first level to minimise downtime to colleagues * Obtain both technical information and business impact to enable support teams to resolve incidents effectively. * Excellent ability to troubleshoot and problem solve. Spaces are limited on the upcoming course so apply now more »

to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include Front-line support dealing with End User and Manufacturing IT Incidents. Role Owning all IT related issues - Raising/closing tickets. Working within a large multi-disciple … multi-site team. Hardware support focused on Break/Fix Incident resolution, problem management and process/service improvement. Travelling between sites will be necessary and apart of your duties. Training You'll be completing a Level 3 Information communications technician apprenticeship standard, including Functional Skills if required, through … the Azure Cloud Support Specialist programme. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA more »

creativity, and continuous learning, making us an exciting and rewarding place to work. Role Overview: Working from our Warwick office, you will assist the support team with enquiries and requests from our IntelligentGolf customers, work with our online helpdesk system and respond to telephone calls and emails. We offer … App Bike to Work Scheme Recruitment referral bonuses Additional flexible benefits with the Perkbox platform, providing discounts from major retailers Key Responsibilities: Resolving customer support queries Escalating and documenting development requirements Managing entry into CRM & Helpdesk systems Working with a customer retention plan Dealing with customer implementation Training customers more »