Job title: Technical SupportSpecialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll … D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications. Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat. … paced environment. Team Player with Initiative - You'll collaborate with various departments but also be confident working independently. ACS are recruiting for a Technical SupportSpecialist . If you feel that you have the skills and experience required in this advertisement to be a Technical SupportSpecialistMore ❯
solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application SupportSpecialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities. Ensure correct forensic information More ❯
solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application SupportSpecialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS platforms and … API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities: Call Taking & Customer Interaction … before discussing sensitive account details and that all necessary forensic information is gathered during the call, including timestamps, account codes, and issue details. Technical support & Troubleshooting: Provide technical support for API integrations, troubleshooting issues using tools such as Postman, Splunk, and other diagnostic utilities. Ensure correct forensic information More ❯
Central Bedfordshire, England, United Kingdom Hybrid / WFH Options
ea Change
Role: Application SupportSpecialist Location: Bedfordshire (Hybrid) Start: ASAP Salary: £55k+ Our market leading client within the Insurance industry are looking for multiple Application Support Specialists to integrate a number of platforms across the business Key Responsibilities: Helpdesk Management Vendor Coordination System Configuration Key Skills Knowledge of … any of the following platforms will be well received: ACTURIS NOVIDEA CONCORDE SALESFORCE 3-5 years of experience in technical or business systems support roles. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical language for end … users and stakeholders. Strong stakeholder engagement and communication skills Insurance domain knowledge (desirable). You may have previously been an Application Support Analyst, Technical Support Analyst, Technical Business Analyst, Junior Business Analyst, Systems Analyst Please send CV for an initial chat. More ❯
bedfordshire, east anglia, united kingdom Hybrid / WFH Options
ea Change
Role: Application SupportSpecialist Location: Bedfordshire (Hybrid) Start: ASAP Salary: £55k+ Our market leading client within the Insurance industry are looking for multiple Application Support Specialists to integrate a number of platforms across the business Key Responsibilities: Helpdesk Management Vendor Coordination System Configuration Key Skills Knowledge of … any of the following platforms will be well received: ACTURIS NOVIDEA CONCORDE SALESFORCE 3-5 years of experience in technical or business systems support roles. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical language for end … users and stakeholders. Strong stakeholder engagement and communication skills Insurance domain knowledge (desirable). You may have previously been an Application Support Analyst, Technical Support Analyst, Technical Business Analyst, Junior Business Analyst, Systems Analyst Please send CV for an initial chat. More ❯
Job title: Technical SupportSpecialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Eclectic Recruitment
We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application SupportSpecialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members … on bespoke, in-house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance More ❯
We need an individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system's effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and … user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Eclectic Recruitment Ltd
We are delighted to be working with this Cambridge based company. They are recruiting for a Senior Support Coordinator to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in … house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain software and Working with large datasets and assist with data management across the company Ensure compliance with company policies and More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Eclectic Recruitment Ltd
We are delighted to be working with this Cambridge based company. They are recruiting for a Senior Support Coordinator to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in … house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain software and Working with large datasets and assist with data management across the company Ensure compliance with company policies and More ❯