1 to 2 of 2 Support Technician Jobs in North Yorkshire

of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software, you … ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth As an IT Support Technician, you will gain a comprehensive understanding of our IT infrastructure, systems, and processes. This foundational knowledge, coupled with on-the-job training … Responding to software or hardware queries via email, IM or phone, ensuring a positive interaction with employees Escalating issues, to the relevant team members. Support in the undertaking of specific projects as instructed by the IT Team Facilitating the upgrade or roll out of new equipment. Skills and Attributes more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user manuals Assisting with ICT … experience in this team, and they will have your back every step of the way. Training You will complete a Level 3 Information communications technician apprenticeship standard which includes an end point assessment. Training schedule has yet to be agreed. Details will be made available at a later date. more »