Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
IT SupportTechnician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT SupportTechnician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/… solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT SupportTechnician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows …/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT SupportMore ❯
NG2, West Bridgford, Nottinghamshire, Nottingham, United Kingdom
Elevate Technology Group Ltd
Job Title: IT SupportTechnician Location: Nottingham, Nottinghamshire Salary: £25,000 - £30,000 Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme We’re working with a long-standing retail and logistics business based in Nottingham, looking to add an IT SupportTechnician to their growing internal IT team. You'll be hands-on … across devices, infrastructure, cloud platforms and user support, supporting day-to-day operations and contributing to ongoing IT improvement work. Key Responsibilities: - Provide 1st and early 2nd Line support across hardware, software, network, and user issues - Support Windows environments (10/11) and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices … and peripheral tech - Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) - Support user onboarding/offboarding, account permissions, password resets, device setup - Help with the roll-out of new hardware and software across multiple sites - Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint More ❯
Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
Job Title: IT SupportTechnician Location: Belper, Derbyshire Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for an enthusiastic IT SupportTechnician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with … a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts. Key Responsibilities: • Provide 1st and 2nd line support to internal users across … new user accounts and devices• Assist with system upgrades and project rollouts• Maintain accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're on the lookout for a driven and customer-focused 2nd Line Software SupportTechnician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our … and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application SupportTechnician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE … working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software SupportTechnician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Digital Waffle
Job Title: First Line Support Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you'll serve as the first point of contact for IT support … ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in- person. Accurately document issues to ensure smooth escalation … and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support procedures and processes as trained. Maintain a strong customer service ethic in all user interactions. Contribute to team knowledge sharing and continuous More ❯