9 of 9 Technical Support Jobs in the North East

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch … technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of … networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation more »

This role is central to providing exceptional pre-sales and post-sales technical support to customers, with a primary focus on Siemens Factory Automation products. The ideal candidate will have a strong background in automation and in-depth knowledge of Siemens TIA software, along with hands-on experience … working with automation systems. Technical Sales/Support Engineer £40,000 - £45,000 + Pension, Healthcare, Training, Bonus North East Ref: 21974 Provide prompt and accurate technical support to customers on Siemens automation solutions, including PLCs, HMIs, VSDs, networking, and cybersecurity Assist the sales team with … technical expertise during customer engagements, solution proposals and system configurations Guide customers in the application, integration, and troubleshooting of Siemens automation products in real-world scenarios Diagnose and resolve complex issues related to automation hardware, software, and networking systems Build strong relationships with customers, ensuring technical satisfaction and more »

Job title: Chemistry Technical Support Job Type: Contract IR35 Status: Inside Start date: Immediate Duration: Up to Dec 2025 (Extension possible beyond this) Pay rate: Up to £16.31 per hour PAYE/Umbrella options available Location: Hartlepool Hours of work: 5 days per week Our client, who are … leading in the nuclear generation industry now have an immediate requirement for a Chemistry Technical Support to join their team in Hartlepool. Applicants should be able to demonstrate of the following skills/experience: Strong IT skills. Experience of using data management systems, for example Excel. Previous experience … working within a technical role or similar. Previous experience working in the energy or chemical sectors will be advantageous. Previous experience of using SAP is advantageous. Role information: Supporting with the management of station essential commodities, ensuring stock resilience for nuclear safety related plant. Key attributes of role include more »

Our client is an reputable software company based in Newcastle, supporting an international blue-chip customer base. They are currently looking for an Inbound Technical Support Advisor with troublshooting experience to join their team on a permanent basis. If you are interested and meet the person specification of … to suit the customer. About you; Exceptional communication and organisation skills and the ability to follow through and manage a larger workload Troubleshooting and Technical Support Experience is essential A proven ability to adapt to a fast paced and continually changing environment Desire to work with a team more »

is an established and highly successful Technology company based in Newcastle, supporting an international blue-chip customer base. They are currently looking for a Technical Support Advisor with Troubleshooting experience to join their team on a permanent basis. If you are interested and meet the person specification of … to suit the customer. About you; Exceptional communication and organisation skills and the ability to follow through and manage a larger workload Troubleshooting and Technical Support Experience is essential A proven ability to adapt to a fast paced and continually changing environment Desire to work with a team more »

Our client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive. As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service … level agreements and customer expectations. Key duties Respond to inbound support enquiries promptly, with accuracy and attention to detail. Record all enquiries, communication and information in the relevant systems to assist you and colleagues with the best resolution and collaborative effort. Make use of data to achieve the best … results and manage enquiries and communication to customers. Ensure you are focussed and efficient following the support processes for your allocated role on the helpdesk. Manage and support any backlog of issues and communicate with customers, managing expectation. Take responsibility for enquiries allocated to you and their resolution more »

to suit the customer. About you; Exceptional communication and organisation skills – and the ability to follow through and manage a larger workload Troubleshooting and Technical Support Experience is essential A proven ability to adapt to a fast paced and continually changing environment Desire to work with a team more »

We are looking for a Senior Helpdesk Engineer (Level 2) to provide high-quality remote IT support to businesses across the UK. Based in Newcastle upon Tyne, you will be responsible for troubleshooting complex technical issues, administering Microsoft 365 and Azure environments, and managing escalated faults. You will more »

Technical Business Admin Apprentice £14,000 per annum Seaham Our client is a popular food manufacturer who is known across the world. They currently seek a Business Admin Apprentice to work in their Technical team and assist them in the routine testing of products, raw materials and packaging. more »