1 to 5 of 5 User Research Jobs in the North East

Job summary We are excited to offer the opportunity to bring on board a Senior Research Officer. As a digital team we are continuing to expand our growing team. As a Senior Research Officer, you will be responsible for carrying out user research across its digital … discounts! Main duties of the job This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within … the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. The post holder more »

A CONTENT DESIGNER WITHIN MCMC WILL BE RESPONSIBLE FOR CREATING, EVALUATING, UPDATING, AND REVIEWING CONTENT AT ALL STAGES OF THE END-TO-END USER JOURNEYS OF THE PRODUCTS. THEY WILL BE WORKING ALONGSIDE OTHER CONTENT & INTERACTION DESIGNERS, USER RESEARCHERS, PRODUCT OWNERS AND BAS TO MAKE DESIGN DECISIONS, IMPLEMENT … NICE TO HAVE: - KNOWLEDGE OF GDS PATTERNS - EXPERIENCE OF WORKING IN AN AGILE ENVIRONMENT - COMFORTABLE WITH PRESENTING DESIGNS & DECISIONS TO SENIOR STAKEHOLDERS AND CLIENT USER INTERFACE - AS AN ENTRY-LEVEL TO MID-LEVEL CONTENT DESIGNER, YOU WILL BE RESPONSIBLE FOR CREATING AND MAINTAINING USER-CENTERED CONTENT FOR DIGITAL … SERVICES. YOUR DAY-TO-DAY ACTIVITIES WILL INVOLVE CONDUCTING USER RESEARCH, DESIGNING AND ITERATING CONTENT, AND WORKING CLOSELY WITH STAKEHOLDERS TO ENSURE CONTENT MEETS USER NEEDS. YOU SHOULD HAVE ADVANCED PROFICIENCY IN USER INTERFACE (UI) DESIGN, AS WELL AS ADVANCED PROFICIENCY IN VISUAL DESIGN AND STAKEHOLDER more »

various needs and abilities. A significant digitisation programme is underway, in line with the Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven … track record of success. You will join our exciting and supportive user centred design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays … high street discounts! Main duties of the job You will design the end-to-end journey of a service. Your work will enable a user to complete their goal and government deliver a policy intent. Your work will involve the creation of, or change to, transactions, products and content more »

data quality, analytical coding/software development, analytical methodologies. Processes and standards are in place to meet information governance, ethical, privacy and security considerations. User Research/User Centred Design is incorporated appropriately, drawing in colleagues from these professions to deliver in collaboration. Proactive engagement of internal more »

specific communications. Evaluating the success of the NHSBSAs digital communications channels, and make recommendations and implement solutions for improvement to bring about a better user experience and business benefits, for example channel shift. Creating, managing, and delivering paid social media campaigns to a variety of audiences and reporting back … new technology. Significant experience of advising staff at all levels on the use of social media. Desirable Experience of using data, audience insight and user research to inform and refine activity. Experience of managing people, particularly in helping to develop and coach people within own business area to more »