performance issues in a timely manner Ensure data backups, via HYCU & Veritas, are completed in accordance with company SOPs Telephony Administer and support CiscoWebex telephony solution for all users and contact centre agents, engaging 3rd party providers as necessary Manage mobile telephony needs of UK business including hardware more »
Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS more »
Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, CiscoWebex The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a more »
background: • Strong Pexip background with extensive experience with Pexip Infinity • Experience of high-level administration of video conferencing platforms (Microsoft Teams/Zoom/Webex/Web RTC). • Experience with Poly/Cisco video conferencing hardware and software (Clariti Edge/Clariti Manager and Media Suite). • Strong more »
asset management system. Demonstrate proficiency in Windows 10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and Citrix. PC troubleshooting. Assist with iOS setup and troubleshooting. Assist with troubleshooting AV in conference rooms. For further information, please more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
EC1A, Clerkenwell, Greater London, United Kingdom Hybrid / WFH Options
Dynamic Search
enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience more »
Employment Type: Permanent
Salary: £55000 - £70000/annum + Bonus, Pension, Health
Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Previous experience of building UCCE scripts via Call Studio. Ability to create IVR and Menu options within Unity Voice Mail. Knowledge of Video Technologies – WebEx, CMS, TMS. Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.). Ability to debug voice more »
/Skill groups.Previous experience of building UCCE scripts via Call Studio.Ability to create IVR and Menu options within Unity Voice Mail.Knowledge of Video Technologies – WebEx, CMS, TMS.Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.).Ability to debug voice gateway including more »
in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and more »
level of complexity of training needed. This could involve delivery face to face at the Plymouth training facility, regional offices, customer offices or via WebEx or through an e-learning environment. To obtain and develop a comprehensive understanding of the operational use of Sonardyne systems. This may involve offshore more »
Kibana Required Experience: Excellent problem solving skills with the ability to think outside the box Customer support using screen sharing/control such as Webex Configuring Linux operating system Version control with Git/Github Interested? If you think you're right for this role, then click the 'Apply more »
Wolverhampton, England, United Kingdom Hybrid / WFH Options
OSB Group
To understand more, please follow: https://www.osb.co.uk/careers/overview/Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask more »
ll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers … support when available.Maintain inventory of audio and video equipment.Requirements:Experience with video conferencing systems and peripherals.Technical troubleshooting skills for Audio Visual equipment.Familiarity with Cisco, Webex, Zoom, and Microsoft Teams.Ability to collaborate effectively with teams and provide excellent customer service.Strong organizational skills and attention to detail.If you're interested in more »
ll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers … inventory of audio and video equipment. Requirements: Experience with video conferencing systems and peripherals. Technical troubleshooting skills for Audio Visual equipment. Familiarity with Cisco, Webex, Zoom, and Microsoft Teams. Ability to collaborate effectively with teams and provide excellent customer service. Strong organizational skills and attention to detail. If you more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
Bestway Healthcare UK
ensure issues are resolved in line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (CiscoWebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event … customer/user handling experience. Proven experience of working with a ticket management system to manage all incidents and requests. Experience with Cisco Meraki, WebEx & SolarWinds would be advantageous. Problem solving & change: Pragmatic approach and attitude towards technical tasks and challenges to meet stakeholder expectations. Able to use own more »
