well under pressure as well as be able to work independently or as part of a team. You should have good knowledge of: Windows Server Exchange Administration Office/Office 365 Windows10 Active Directory/DNS/DHCP/Group Policy SCCM/ more »
Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name/job title changes Occasional site visits including PC/monitor moves … and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux more »
Bishop's Stortford, Hertfordshire, Farnham, Essex, United Kingdom
HR GO Recruitment
passion for computers and technology Understanding of TCP/IP networking Good knowledge of PC hardware with experience of diagnosing problems Experience with MicrosoftWindows10/11 Experience with Microsoft 365 Experience with MacOS, iPadOS, iOS Ability to commute to remote offices independently Enjoy helping more »
Bishop's Stortford, Hertfordshire, Farnham, Essex, United Kingdom
HR GO Recruitment
passion for computers and technology Understanding of TCP/IP networking Good knowledge of PC hardware with experience of diagnosing problems Experience with MicrosoftWindows10/11 Experience with Microsoft 365 Experience with MacOS, iPadOS, iOS Ability to commute to remote offices independently Enjoy helping more »
required escalating with MPLS provider in the event of a major outage. Requesting mobile PDQ if store outage is longer than 24hrs. Unlocking windows accounts and reset passwords. Meraki switch/AP support via Meraki portal. VoIP phone support, including logging a support ticket with phone provider. Store … Support Office (SSO) Support Allocate tickets via CE to the relevant SSO department. Unlocking windows accounts and reset passwords. Estate Management Store opening – Build new systems and create store information in CE & F&O. Arranging phone line and MPLS provision including required hardware with partner. Store closing – Arrange … field. About Your Experience: have previous experience working in a front-line IT support environment. experience would be an advantage. OS knowledge, including Windows 10. goes without saying, you’ll have excellent customer service skills and telephone manner with Active Directory (AD) is also required qualifications an advantage more »
