Desk environment and team, supporting users either remotely or onsite and managing tickets through an Incident Management tool Excellent all-round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows7 and 10 Excellent support experience with mobile devices e.g. tablets … smartphones running iOS and Android OS Working knowledge of current and legacy hardware platforms Strong background in supporting latest Microsoft Office suite on Windows and Mac platforms with recent support. Good Knowledge of TCP/IP and Network configuration at a Desktop OS level Enterprise level support of … service environment working to defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks etc Working knowledge of Mac OSx, Latest Windows OS (preferably A+, MCP or MCSE qualified) and related Office applications. Basic knowledge of LAN/WAN, TCP/IP Protocol, Citrix, routers and more »
Administrative skills and experience in managing their own work-plan Excellent written and verbal communication skills Good customer facing skills Experience of supporting Windows7 and Office 365 1st line experience within a technical role ideally working for a managed Services Provider For more information, please more »
Stourbridge, Dudley, West Midlands (County), United Kingdom
Extra Recruitment
Administrative skills and experience in managing their own work-plan Excellent written and verbal communication skills Good customer facing skills Experience of supporting Windows7 and Office 365 1st line experience within a technical role ideally working for a managed Services Provider For more information, please more »
resolution on PC's, Printer and Peripherals Perform scripted PC builds when required. Supported operated systems so knowledge of XP, Vista and Win 7 & 10 Knowledge of office, outlook and general Windows apps. Due to the nature and urgency of this post, candidates holding or who more »
