21 of 21 Remote Service Desk Engineer Jobs

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order for your application to be reviewed. Come and join the Littlefish team! Worklocation:Nottingham(Remote) (7am-7pm, 4 on … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … the office once a month for team meetings and carry out your first 6-week training in the office.Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service More ❯

Service Desk Engineer 24/7 When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Worklocation:Nottingham(Remote) Salary … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … the office once a month for team meetings and carry out your first 6-week training in the office.Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service More ❯

The role and what you'll be getting up to on a day-to-day basis: Littlefish is recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home-based on a 4 on 4 off shift … office once a month for team meetings and carry out your first 6-week training in the office. Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefish's contract customers. The … Service Desk Engineer will resolve desktop, laptop, printer, and application issues, as well as performing network/server troubleshooting and administration. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role More ❯

Service Desk Engineer Redgate is looking for a Service Desk Engineer to work in its IT organisation. You will be responsible for the 1st and 2nd line IT support for internal users, including logging tickets, analysing and resolving issues, tracking trends and escalating where … for IT issues and, through proactivity and initiative, you will ensure our users get first-class IT support. What makes you Redgate’s next Service Desk Engineer? You’re ready to progress your Service Desk journey in a growing tech business. You want to work … will be discussed, alongside the expectations for the specific role you have applied for. For your information, the general principles for this role are: • Service Desk roles are still primarily office based and currently have the expectation of 3 days minimum in the office per week. At Redgate More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. Essential Skills: Previous Experience: You have experience within a 1st line IT More ❯

Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and delivering great results for our clients. The Role As a … 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk … systems via the monitoring software Escalate matters in a timely manner if it becomes necessary About You To join us as a 2nd Line Service Desk Engineer, you will need: Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience in More ❯

Job Title: Service Desk Engineer Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time Weekly Shift Rota: Early: 8:00am - 4:30pm and Late: 9:30am - 6:00pm .Overview: Our client, a provider of IT support services to businesses, is seeking an experienced Service Desk Engineer to deliver technical support to their customers in a service desk environment. The ideal candidate should have a strong technical background to ensure that issues are resolved quickly and effectively. Support will mostly be provided remotely; however, there may be occasions that require … Autotask system and ensure timely customer updates Resolve incidents in line with SLAs, escalating when necessary Enhance first-time fix resolution times and drive service improvement within the service desk Communicate effectively and promptly with customers Maintain accurate documentation in the centralised management database On-site support More ❯

Job Description As a Service Desk Engineer, you will be responsible for onsite service and support needs for our customers. You will be part of the Technical Service Desk and will act as the single point of contact (Level 1 Support) for all technical … issues, which will be raised via the Contact Centre or directly by Relying Parties (RPs - Other Government Departments & Supporting 3rd Parties). The L1 Service Desk will additionally provide capability to investigate, diagnose and resolve alerts and incidents, appropriately escalating activities for onward support from the wider support … customers and users who need support with the One Login application and solutions, you will have the skills and competencies to deliver high-quality service, resolve issues efficiently, and align with the business goals and strategies. Responsibilities Updating relevant support call documentation within the Service Desk management More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider … is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You’ll Be Doing: Providing 1st, 2nd & 3rd line … software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We’re Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider … is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You’ll Be Doing: Providing 1st, 2nd & 3rd line … software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We’re Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and More ❯

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … Contract Type: Permanent, Full Time Working Pattern: 7.5 hours per day between 08:00 – 18:00 (Mon - Fri) Wavenet is looking for a Service Desk Engineer to provide high-quality support for incident resolution and service requests. This role is integral to ensuring a best-in … class customer experience , exceeding expectations, and driving continuous service improvements. As a key member of our service team, you will take full ownership of incidents and service requests , ensuring they are effectively diagnosed, categorized, prioritized, and resolved in line with agreed SLA and KPI targets. You will More ❯

Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading … Managed Service Provider (MSP) as a 2nd Line Service Desk Engineer. Essential Requirement: Driving license for onsite client visits We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer … Networking This role will allow you to expand your skill set continuously. What We Are Looking For: Excellent technical and communication skills Strong customer service skills with a can-do attitude Ability to work calmly and patiently under pressure Previous experience in a service desk role (service More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives … love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This … Role * Jumping into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping More ❯

Job summary Join ourIT Service Desk teamand help keep our organisation running smoothly! You'll provide remote technical and application support, working to resolve IT issues quickly and efficiently while delivering excellent customer service. You will troubleshoot and resolve IT issues, escalate when needed, and update support tickets … a range of IT systems, support nationwide teams, and gain hands-on experiencefull training provided! Main duties of the job As a First Line Service Desk & Application Support Engineeryou will be responsible for but not limited to: Provide 1st line IT support across HCRG Care Group, including desktops … To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Job description Job responsibilities As anIT Service DeskEngineer, you will be working in ahybrid capacity, with a base at ourRuncorn office, providing remote support to the entire organisation. You will feel More ❯

also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time? About The Role We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. The engineer … am to 11:00 pm. This role is eligible for a shift allowance of £2.5k. Day-to-day Responsibilities Adhere to ITIL service management principles. Provide technical support to colleagues and customers. Ensure timely resolution and regular communication with customers throughout the ownership of tickets, including phone calls. Design … and document new processes. Assist other teams within the business as required. Support colleagues by way of coaching and knowledge transfer. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. Ensure the customer is communicated with and that these issues More ❯

We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service Desk Engineer. The primary focus of this role is to deliver exceptional customer service and technical support to our clients, primarily utilising Microsoft 365 applications across … and cloud technologies. Contribute to the development and maintenance of knowledge base articles and support documentation. Key Requirements Demonstrated experience in providing outstanding customer service in an IT support environment. Proficiency in troubleshooting Microsoft 365 applications and cloud technologies such as Azure, Office 365, and Autopilot. Strong communication skills … success. Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. Dynamic and collaborative work environment: Join a team of passionate individuals who are dedicated to delivering exceptional More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯

and services to local SMEs across the nation. And now, we need YOU to help us achieve greatness! The Role: As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in … providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way. Specifically, you'll: Provide stellar customer service to end-users and stakeholders Act as the primary point of contact for technical service requests Keep … needed and manage workload to meet SLAs About You: To thrive in this role, you'll need: Previous experience in IT support Exceptional customer service and problem-solving skills Proficiency in the latest Microsoft technologies Strong troubleshooting abilities with Microsoft Office and Windows desktops Knowledge of Active Directory, Group More ❯

and services to local SMEs across the nation. And now, we need YOU to help us achieve greatness! The Role: As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in … providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way. Specifically, you'll: Provide stellar customer service to end-users and stakeholders Act as the primary point of contact for technical service requests Keep … needed and manage workload to meet SLAs About You: To thrive in this role, you'll need: Previous experience in IT support Exceptional customer service and problem-solving skills Proficiency in the latest Microsoft technologies Strong troubleshooting abilities with Microsoft Office and Windows desktops Knowledge of Active Directory, Group More ❯

Job Title: Second Line Support Engineer - MSP Salary: £30,000 - £35,000 Work Location: Bristol - Hybrid The Role We are seeking a highly skilled Second Line Support Engineer on behalf of a well-established Managed Service Provider (MSP) dedicated to delivering high-quality IT solutions. This role … ensuring timely and efficient resolution. Incident Management: Diagnose and resolve hardware, software, and network-related problems with minimal disruption. Escalation Handling: Collaborate with the service desk for unresolved issues requiring further escalation. System Monitoring & Maintenance: Perform proactive monitoring, maintenance, and security updates to optimise system performance. Customer Interaction … supported with continuous training and opportunities for career progression. If you're a proactive IT professional with a passion for problem-solving and customer service, this is an excellent opportunity to take the next step in your career. Apply directly or email #J-18808-Ljbffr More ❯