EC1A, Clerkenwell, Greater London, United Kingdom Hybrid / WFH Options
Dynamic Search
enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience more »
Employment Type: Permanent
Salary: £55000 - £70000/annum + Bonus, Pension, Health
Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Previous experience of building UCCE scripts via Call Studio. Ability to create IVR and Menu options within Unity Voice Mail. Knowledge of Video Technologies – WebEx, CMS, TMS. Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.). Ability to debug voice more »
Wolverhampton, England, United Kingdom Hybrid / WFH Options
OSB Group
To understand more, please follow: https://www.osb.co.uk/careers/overview/Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
Bestway Healthcare UK
ensure issues are resolved in line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (CiscoWebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event … customer/user handling experience. Proven experience of working with a ticket management system to manage all incidents and requests. Experience with Cisco Meraki, WebEx & SolarWinds would be advantageous. Problem solving & change: Pragmatic approach and attitude towards technical tasks and challenges to meet stakeholder expectations. Able to use own more »
