2nd Line Support Job Trends in Bedfordshire

Second Line Support
East of England > Bedfordshire

The median Second Line Support salary in Bedfordshire is £34,000 per year, according to job vacancies posted during the 6 months leading to 15 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Oct 2025
Same period 2024 Same period 2023
Rank 36 49 29
Rank change year-on-year +13 -20 -
Permanent jobs requiring a 2nd Line Support 5 3 1
As % of all permanent jobs in Bedfordshire 0.97% 0.75% 0.56%
As % of the Job Titles category 1.04% 0.75% 0.57%
Number of salaries quoted 5 3 1
10th Percentile - - -
25th Percentile - £31,250 £30,500
Median annual salary (50th Percentile) £34,000 £32,500 £31,000
Median % change year-on-year +4.62% +4.84% -
75th Percentile - £33,750 £31,500
90th Percentile - - -
East of England median annual salary £29,500 £32,500 £34,000
% change year-on-year -9.23% -4.41% +4.62%

All Permanent IT Job Vacancies
Bedfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Bedfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bedfordshire with a recognized job title 483 398 174
% of permanent jobs with a recognized job title 93.42% 99.00% 97.21%
Number of salaries quoted 126 210 129
10th Percentile £27,750 £31,250 £30,000
25th Percentile £32,750 £40,000 £39,085
Median annual salary (50th Percentile) £40,000 £50,000 £57,000
Median % change year-on-year -20.00% -12.28% +3.64%
75th Percentile £54,375 £60,000 £70,000
90th Percentile £72,500 £75,125 £77,500
East of England median annual salary £45,000 £50,000 £52,500
% change year-on-year -10.00% -4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Bedfordshire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Bedfordshire.

2nd Line Support job vacancy trend in Bedfordshire

2nd Line Support
Salary Trend in Bedfordshire

Salary distribution trend for 2nd Line Support job vacancies in Bedfordshire.

Salary distribution trend for 2nd Line Support job vacancies in Bedfordshire

2nd Line Support
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Bedfordshire region over the 6 months to 15 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bedford +14 5 £34,000 +4.62%
2nd Line Support
East of England

2nd Line Support Skill Set
Top 13 Co-Occurring Skills & Capabilities in Bedfordshire

For the 6 months to 15 October 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Bedfordshire region featuring 2nd Line Support in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
1 5 (100.00%) Problem Management
1 5 (100.00%) SolarWinds
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Performance Tuning
1 5 (100.00%) Mentoring
1 5 (100.00%) Analytical Skills
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service
1 5 (100.00%) Azure Certification

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Bedfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (100.00%) Azure
1 5 (100.00%) Microsoft 365
General
1 5 (100.00%) Analytical Skills
1 5 (100.00%) Social Skills
Operating Systems
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) Customer Service
1 5 (100.00%) ITIL
1 5 (100.00%) Mentoring
1 5 (100.00%) Performance Tuning
1 5 (100.00%) Problem Management
Qualifications
1 5 (100.00%) Azure Certification
Vendors
1 5 (100.00%) Microsoft
1 5 (100.00%) SolarWinds