Help Desk Support Jobs in London

Help Desk Support
England > London

The median Help Desk Support salary in London is £45,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 497 593 874
Rank change year-on-year +96 +281 -248
Permanent jobs requiring a Help Desk Support 2 14 46
As % of all permanent jobs advertised in London 0.008% 0.044% 0.063%
As % of the Job Titles category 0.009% 0.046% 0.065%
Number of salaries quoted 1 14 39
10th Percentile - £24,300 £21,250
25th Percentile - £28,875 £23,000
Median annual salary (50th Percentile) £45,000 £40,000 £26,000
Median % change year-on-year +12.50% +53.85% -18.75%
75th Percentile - £58,125 £29,750
90th Percentile - £61,400 £35,600
England median annual salary £24,000 £26,000 £26,000
% change year-on-year -7.69% - +1.96%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,868 30,463 70,595
% of permanent jobs with a recognized job title 94.46% 95.03% 96.24%
Number of salaries quoted 16,938 22,839 34,712
10th Percentile £37,500 £41,875 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,567 £60,000
% change year-on-year -13.32% +0.95% +9.09%

Help Desk Support
Job Vacancy Trend in London

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Support in London

Help Desk Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Help Desk Support in London.

Salary trend for Help Desk Support in London

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 June 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Help Desk Support in the job title.

1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) SharePoint
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Internet
2 1 (50.00%) Project Management
2 1 (50.00%) Management Information System
2 1 (50.00%) Finance
2 1 (50.00%) Incident Management
2 1 (50.00%) Marketing
2 1 (50.00%) Degree
2 1 (50.00%) JIRA
2 1 (50.00%) Computer Science
2 1 (50.00%) Ivanti
2 1 (50.00%) Investment Management
2 1 (50.00%) iPhone
2 1 (50.00%) XenApp
2 1 (50.00%) XenDesktop
2 1 (50.00%) Product Management
2 1 (50.00%) Azure
2 1 (50.00%) SaaS
2 1 (50.00%) iPad
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) OneDrive

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Mimecast
1 1 (50.00%) OneDrive
1 1 (50.00%) SaaS
Communications & Networking
1 1 (50.00%) Internet
Development Applications
1 1 (50.00%) JIRA
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Finance
2 1 (50.00%) Marketing
Miscellaneous
1 1 (50.00%) iPad
1 1 (50.00%) iPhone
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Computer Science
1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) Investment Management
1 1 (50.00%) ITIL
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Product Management
1 1 (50.00%) Project Management
1 1 (50.00%) SDLC
Qualifications
1 1 (50.00%) Computer Science Degree
1 1 (50.00%) Degree
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) XenApp
1 1 (50.00%) XenDesktop
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 1 (50.00%) Citrix
1 1 (50.00%) Ivanti
1 1 (50.00%) Microsoft