IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 194 198 455
Rank change year-on-year +4 +257 -56
Permanent jobs requiring an IT Support 391 563 609
As % of all permanent jobs advertised in London 1.58% 1.80% 0.82%
As % of the Job Titles category 1.67% 1.90% 0.85%
Number of salaries quoted 297 425 513
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,250 £30,000 £30,000
Median annual salary (50th Percentile) £35,000 £35,000 £35,000
Median % change year-on-year - - +0.72%
75th Percentile £43,750 £40,250 £48,750
90th Percentile £48,750 £54,500 £64,750
England median annual salary £28,500 £31,500 £29,000
% change year-on-year -9.52% +8.62% -

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 12 June 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -15 69 £40,250 +15.00% 9
South London +1 29 £34,000 - 10
West London -8 26 £33,500 +13.56% 16
North London +2 10 £27,000 -22.86% 3
East London +10 6 £32,500 -10.96% 5
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 276 (70.59%) Windows
2 268 (68.54%) Microsoft 365
3 245 (62.66%) Microsoft
4 234 (59.85%) Active Directory
5 164 (41.94%) Social Skills
6 156 (39.90%) Windows 10
7 113 (28.90%) Microsoft Exchange
7 113 (28.90%) Degree
8 107 (27.37%) Customer Service
9 106 (27.11%) Azure
10 80 (20.46%) Cisco
11 78 (19.95%) Microsoft Office
12 76 (19.44%) WAN
13 75 (19.18%) Problem-Solving
14 72 (18.41%) ITIL
14 72 (18.41%) Citrix
14 72 (18.41%) SCCM
15 71 (18.16%) Android
15 71 (18.16%) Wireless
16 70 (17.90%) Video Conferencing
17 59 (15.09%) Computer Science
18 56 (14.32%) Computer Science Degree
19 55 (14.07%) Mobile Device Management
20 54 (13.81%) WebEx
21 52 (13.30%) AirWatch
21 52 (13.30%) Analytical Skills
21 52 (13.30%) Cisco IOS
21 52 (13.30%) XenApp
21 52 (13.30%) Business Continuity
22 51 (13.04%) ITSM

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (28.90%) Microsoft Exchange
2 42 (10.74%) SharePoint
3 5 (1.28%) Exchange Server 2013
4 3 (0.77%) SAS
5 2 (0.51%) Exchange Server 2007
5 2 (0.51%) Exchange Server 2010
6 1 (0.26%) CMS
6 1 (0.26%) Confluence
6 1 (0.26%) SharePoint 2013
Applications
1 78 (19.95%) Microsoft Office
2 15 (3.84%) Microsoft Excel
3 10 (2.56%) Microsoft PowerPoint
4 3 (0.77%) SPSS
5 1 (0.26%) Adobe Creative Suite
Business Applications
1 2 (0.51%) Carpe Diem
2 1 (0.26%) Dynamics CRM
2 1 (0.26%) Elite 3E
2 1 (0.26%) Visualfiles
Cloud Services
1 268 (68.54%) Microsoft 365
2 106 (27.11%) Azure
3 46 (11.76%) Entra ID
4 14 (3.58%) AWS
5 13 (3.32%) OneDrive
6 10 (2.56%) Power Platform
7 9 (2.30%) Google Workspace
8 8 (2.05%) Mimecast
9 6 (1.53%) WhatsApp
10 4 (1.02%) Amazon EC2
10 4 (1.02%) Snowflake
11 3 (0.77%) Dropbox
11 3 (0.77%) Rubrik
12 2 (0.51%) Cloud Computing
12 2 (0.51%) SaaS
13 1 (0.26%) Azure Storage
13 1 (0.26%) GCP
13 1 (0.26%) IaaS
13 1 (0.26%) PaaS
13 1 (0.26%) Serverless
Communications & Networking
1 76 (19.44%) WAN
2 71 (18.16%) Wireless
3 54 (13.81%) WebEx
4 52 (13.30%) Cisco IOS
5 50 (12.79%) SD-WAN
6 42 (10.74%) Wi-Fi
7 37 (9.46%) DNS
8 36 (9.21%) DHCP
8 36 (9.21%) VPN
9 33 (8.44%) Firewall
10 30 (7.67%) TCP/IP
11 21 (5.37%) LAN
12 19 (4.86%) Internet
13 15 (3.84%) VoIP
14 9 (2.30%) Remote Desktop
15 7 (1.79%) Intranet
15 7 (1.79%) VLAN
16 6 (1.53%) Network Security
16 6 (1.53%) SAN
17 5 (1.28%) iSCSI
Database & Business Intelligence
1 15 (3.84%) SQL Server
2 10 (2.56%) Power BI
3 7 (1.79%) SQL Server Reporting Services
4 4 (1.02%) BusinessObjects
5 3 (0.77%) Big Data
5 3 (0.77%) EDRMS
5 3 (0.77%) Oracle Database
6 2 (0.51%) SQL Server Integration Services
7 1 (0.26%) Electronic Patient Records
Development Applications
1 3 (0.77%) JIRA
2 2 (0.51%) Git
2 2 (0.51%) MSI
3 1 (0.26%) Atlassian Bamboo
3 1 (0.26%) Bitbucket
General
1 164 (41.94%) Social Skills
2 52 (13.30%) Analytical Skills
3 41 (10.49%) Finance
4 30 (7.67%) Legal
5 28 (7.16%) Law
6 18 (4.60%) Banking
7 17 (4.35%) Organisational Skills
8 12 (3.07%) Inclusion and Diversity
9 11 (2.81%) Telecoms
10 8 (2.05%) Retail
11 5 (1.28%) Games
11 5 (1.28%) Marketing
12 4 (1.02%) Documentation Skills
12 4 (1.02%) Electronics
13 3 (0.77%) Advertising
13 3 (0.77%) Aviation
14 2 (0.51%) Manufacturing
15 1 (0.26%) Financial Institution
15 1 (0.26%) Investment Banking
15 1 (0.26%) Social Science
Libraries, Frameworks & Software Standards
1 7 (1.79%) ADSI
1 7 (1.79%) LDAP
2 4 (1.02%) X-Windows
3 2 (0.51%) EDI
4 1 (0.26%) OLE
4 1 (0.26%) SAML
4 1 (0.26%) Software Packaging
4 1 (0.26%) XML
Miscellaneous
1 70 (17.90%) Video Conferencing
2 50 (12.79%) Wiki
3 17 (4.35%) Driving Licence
3 17 (4.35%) EPoS
4 16 (4.09%) Replication
5 11 (2.81%) iPhone
6 9 (2.30%) Management Information System
6 9 (2.30%) Onboarding
7 7 (1.79%) iPad
8 6 (1.53%) Data Centre
8 6 (1.53%) Self-Motivation
8 6 (1.53%) Smartphone
9 5 (1.28%) Enterprise Software
10 4 (1.02%) Apple TV
10 4 (1.02%) Social Media
11 3 (0.77%) Analytical Mindset
11 3 (0.77%) Blackberry
11 3 (0.77%) CMDB
11 3 (0.77%) Cybercrime
11 3 (0.77%) Linux Command Line
Operating Systems
1 276 (70.59%) Windows
2 156 (39.90%) Windows 10
3 71 (18.16%) Android
4 50 (12.79%) Windows Server
5 35 (8.95%) Mac OS
6 23 (5.88%) Apple iOS
7 22 (5.63%) Mac OS X
8 12 (3.07%) Windows Server 2019
9 11 (2.81%) Windows Server 2008
10 10 (2.56%) Linux
11 8 (2.05%) Windows Server 2012
12 6 (1.53%) Windows 7
12 6 (1.53%) Windows Server 2016
13 5 (1.28%) Unix
14 1 (0.26%) CentOS
14 1 (0.26%) VMS
14 1 (0.26%) Windows 8
Processes & Methodologies
1 107 (27.37%) Customer Service
2 75 (19.18%) Problem-Solving
3 72 (18.41%) ITIL
4 59 (15.09%) Computer Science
5 55 (14.07%) Mobile Device Management
6 52 (13.30%) Business Continuity
7 51 (13.04%) Application Virtualisation
7 51 (13.04%) ITSM
8 50 (12.79%) BCP
8 50 (12.79%) Business Continuity Planning
8 50 (12.79%) Contract Negotiation
9 32 (8.18%) Service Management
10 27 (6.91%) Cybersecurity
11 23 (5.88%) Service Delivery
12 18 (4.60%) Asset Management
12 18 (4.60%) Collaborative Working
13 17 (4.35%) Document Management
13 17 (4.35%) Project Delivery
14 13 (3.32%) Business Intelligence
15 12 (3.07%) Information Security
Programming Languages
1 29 (7.42%) PowerShell
2 22 (5.63%) SQL
3 7 (1.79%) Bash
4 4 (1.02%) T-SQL
5 2 (0.51%) Python
6 1 (0.26%) JavaScript
Qualifications
1 113 (28.90%) Degree
2 56 (14.32%) Computer Science Degree
3 50 (12.79%) Master's Degree
4 26 (6.65%) Microsoft Certification
5 12 (3.07%) A+ Certification
6 9 (2.30%) Azure Certification
6 9 (2.30%) MCSA
6 9 (2.30%) MCSE
7 8 (2.05%) CREST Certified
8 7 (1.79%) DBS Check
9 5 (1.28%) CCNA
9 5 (1.28%) Cisco Certification
9 5 (1.28%) Network+ Certification
10 4 (1.02%) MCP
10 4 (1.02%) Security Cleared
11 3 (0.77%) CompTIA Security+
11 3 (0.77%) ITIL Certification
11 3 (0.77%) SC Cleared
12 1 (0.26%) GCIA
12 1 (0.26%) SANS
Quality Assurance & Compliance
1 21 (5.37%) SLA
2 8 (2.05%) Cyber Essentials
3 6 (1.53%) ISO/IEC 27001
4 5 (1.28%) GDPR
5 1 (0.26%) Cyber Essentials PLUS
System Software
1 234 (59.85%) Active Directory
2 52 (13.30%) XenApp
3 51 (13.04%) Microsoft App-V
3 51 (13.04%) VMware ESXi
4 50 (12.79%) XenDesktop
5 30 (7.67%) VMware Infrastructure
6 14 (3.58%) Hyper-V
7 6 (1.53%) Virtual Desktop
8 4 (1.02%) Terminal Services
9 3 (0.77%) vSphere
10 2 (0.51%) Virtual Machines
11 1 (0.26%) Virtual Servers
11 1 (0.26%) Xen
Systems Management
1 72 (18.41%) SCCM
2 52 (13.30%) AirWatch
3 49 (12.53%) Microsoft Intune
4 22 (5.63%) Jamf Pro
5 7 (1.79%) PaperCut
6 3 (0.77%) NetBackup
7 2 (0.51%) Single Sign-On
8 1 (0.26%) Ansible
8 1 (0.26%) Backup Exec
8 1 (0.26%) MobiControl
8 1 (0.26%) Progress Chef
8 1 (0.26%) Puppet
8 1 (0.26%) WSUS
Vendors
1 245 (62.66%) Microsoft
2 80 (20.46%) Cisco
3 72 (18.41%) Citrix
4 36 (9.21%) VMware
5 22 (5.63%) Apple
5 22 (5.63%) ServiceNow
6 17 (4.35%) Bloomberg
6 17 (4.35%) iManage
7 9 (2.30%) Meraki
8 8 (2.05%) FactSet
8 8 (2.05%) MobileIron
8 8 (2.05%) Refinitiv
8 8 (2.05%) Veeam
9 7 (1.79%) BT
9 7 (1.79%) Canon
9 7 (1.79%) Google
9 7 (1.79%) HP
10 6 (1.53%) Alteryx
10 6 (1.53%) ConnectWise
11 5 (1.28%) Salesforce