Technical Support Jobs in the South West

Technical Support
England > South West

The median Technical Support salary in the South West is £34,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 160 181 258
Rank change year-on-year +21 +77 +2
Permanent jobs requiring a Technical Support 144 75 65
As % of all permanent jobs advertised in the South West 1.36% 1.16% 0.75%
As % of the Job Titles category 1.42% 1.31% 0.78%
Number of salaries quoted 104 22 35
10th Percentile £21,000 £31,250 £19,600
25th Percentile £25,719 £33,875 £24,500
Median annual salary (50th Percentile) £34,000 £40,000 £29,500
Median % change year-on-year -15.00% +35.59% +18.00%
75th Percentile £40,125 - £36,938
90th Percentile £50,000 £49,750 £39,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 10,157 5,725 8,324
% of permanent jobs with a recognized job title 96.15% 88.79% 95.61%
Number of salaries quoted 7,334 3,659 5,114
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,500
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Technical Support
Job Vacancy Trend in the South West

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Technical Support in the South West

Technical Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Technical Support in the South West.

Salary trend for Technical Support in the South West

Technical Support
Salary Histogram in the South West

Salary distribution for jobs citing Technical Support in the South West over the 6 months to 12 June 2024.

Salary histogram for Technical Support in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +31 54 £36,000 +2.86% 4
Wiltshire -4 32 £28,000 -30.00% 5
Devon -4 16 £22,000 -26.67% 3
Bristol -1 14 £28,500 -12.31% 1
Dorset -48 13 £21,000 -53.33% 1
Somerset +6 10 £24,000 -53.17% 7
Cornwall - 5 - -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 12 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Technical Support in the job title.

1 42 (29.17%) Customer Service
2 40 (27.78%) Problem-Solving
3 29 (20.14%) Social Skills
4 25 (17.36%) Telecoms
5 22 (15.28%) Microsoft
6 19 (13.19%) ITIL
6 19 (13.19%) Military
7 17 (11.81%) B2B
8 14 (9.72%) Microsoft Excel
8 14 (9.72%) Finance
8 14 (9.72%) Microsoft PowerPoint
8 14 (9.72%) Customer Experience
9 13 (9.03%) Salesforce
10 12 (8.33%) Electronics
10 12 (8.33%) Degree
11 11 (7.64%) Continuous Improvement
11 11 (7.64%) Manufacturing
11 11 (7.64%) CRM
12 10 (6.94%) Linux
12 10 (6.94%) SQL
12 10 (6.94%) JIRA
12 10 (6.94%) Retail
13 9 (6.25%) Coaching
13 9 (6.25%) Java
13 9 (6.25%) Presentation Skills
13 9 (6.25%) Commercial Awareness
14 8 (5.56%) Scenario Testing
14 8 (5.56%) SQL Server
14 8 (5.56%) Windows
14 8 (5.56%) HNC

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.69%) Microsoft Exchange
1 1 (0.69%) SharePoint
Applications
1 14 (9.72%) Microsoft Excel
1 14 (9.72%) Microsoft PowerPoint
2 7 (4.86%) Microsoft Office
Business Applications
1 2 (1.39%) Oracle Receivables
Cloud Services
1 6 (4.17%) Microsoft 365
2 3 (2.08%) Azure
3 1 (0.69%) Cloud Computing
3 1 (0.69%) OneDrive
Communications & Networking
1 8 (5.56%) SDH
2 7 (4.86%) LAN
2 7 (4.86%) Wireless
3 6 (4.17%) SAN
3 6 (4.17%) WAN
4 5 (3.47%) VSAT
5 4 (2.78%) Remote Desktop
6 3 (2.08%) Broadband
6 3 (2.08%) DWDM
6 3 (2.08%) Ethernet
6 3 (2.08%) GPON
6 3 (2.08%) MPLS
7 2 (1.39%) Firewall
7 2 (1.39%) SNMP
8 1 (0.69%) LTE
Database & Business Intelligence
1 8 (5.56%) SQL Server
2 2 (1.39%) Crystal Reports
2 2 (1.39%) Oracle Reports
Development Applications
1 10 (6.94%) JIRA
General
1 29 (20.14%) Social Skills
2 25 (17.36%) Telecoms
3 19 (13.19%) Military
4 14 (9.72%) Finance
5 12 (8.33%) Electronics
6 11 (7.64%) Manufacturing
7 10 (6.94%) Retail
8 9 (6.25%) Presentation Skills
9 6 (4.17%) Analytical Skills
10 5 (3.47%) Banking
10 5 (3.47%) French Language
10 5 (3.47%) Portuguese Language
11 2 (1.39%) Agriculture
11 2 (1.39%) German Language
11 2 (1.39%) Swedish Language
12 1 (0.69%) Marketing
12 1 (0.69%) Organisational Skills
Miscellaneous
1 7 (4.86%) Fibre Optics
2 6 (4.17%) CCTV
2 6 (4.17%) Driving Licence
3 5 (3.47%) Management Information System
3 5 (3.47%) Self-Motivation
4 2 (1.39%) Augmented Reality
4 2 (1.39%) Virtual Reality
5 1 (0.69%) Onboarding
Operating Systems
1 10 (6.94%) Linux
2 8 (5.56%) Windows
3 7 (4.86%) Windows Server
4 2 (1.39%) Solaris
4 2 (1.39%) Unix
5 1 (0.69%) Apple iOS
5 1 (0.69%) Mac OS
5 1 (0.69%) Windows 10
5 1 (0.69%) Windows 7
Processes & Methodologies
1 42 (29.17%) Customer Service
2 40 (27.78%) Problem-Solving
3 19 (13.19%) ITIL
4 17 (11.81%) B2B
5 14 (9.72%) Customer Experience
6 11 (7.64%) Continuous Improvement
6 11 (7.64%) CRM
7 9 (6.25%) Coaching
7 9 (6.25%) Commercial Awareness
8 8 (5.56%) Scenario Testing
9 7 (4.86%) Creative Problem-Solving
9 7 (4.86%) Fintech
10 6 (4.17%) Time Management
10 6 (4.17%) Virtual Environments
11 5 (3.47%) Case Management
11 5 (3.47%) ITSM
11 5 (3.47%) Service Catalogue
11 5 (3.47%) Service Management
12 4 (2.78%) B2B Sales
13 3 (2.08%) Biomedicine
Programming Languages
1 10 (6.94%) SQL
2 9 (6.25%) Java
3 7 (4.86%) C#
3 7 (4.86%) Python
4 5 (3.47%) JavaScript
4 5 (3.47%) PHP
Qualifications
1 12 (8.33%) Degree
2 8 (5.56%) HNC
2 8 (5.56%) HND
2 8 (5.56%) Security Cleared
3 1 (0.69%) DV Cleared
3 1 (0.69%) SC Cleared
Quality Assurance & Compliance
1 7 (4.86%) SLA
2 3 (2.08%) QA
System Software
1 7 (4.86%) Hyper-V
2 6 (4.17%) VMware Infrastructure
3 3 (2.08%) Active Directory
4 2 (1.39%) Virtual Servers
Systems Management
1 1 (0.69%) Microsoft Intune
1 1 (0.69%) SCCM
Vendors
1 22 (15.28%) Microsoft
2 13 (9.03%) Salesforce
3 6 (4.17%) VMware
4 5 (3.47%) ServiceNow
5 4 (2.78%) Oracle
6 2 (1.39%) AppDynamics
7 1 (0.69%) Apple