ICT Support Jobs in the UK excluding London

ICT Support
UK > UK excluding London

The median ICT Support salary in the UK excluding London is £24,696 per year, according to job vacancies posted during the 6 months leading to 27 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
27 Jun 2024
Same period 2023 Same period 2022
Rank 731 692 870
Rank change year-on-year -39 +178 -150
Permanent jobs requiring an ICT Support 43 25 20
As % of all permanent jobs advertised in the UK excluding London 0.055% 0.046% 0.025%
As % of the Job Titles category 0.058% 0.052% 0.026%
Number of salaries quoted 35 23 20
10th Percentile £14,000 £13,604 £24,841
25th Percentile £24,348 £24,111 £25,000
Median annual salary (50th Percentile) £24,696 £25,953 £29,000
Median % change year-on-year -4.84% -10.51% +52.03%
75th Percentile £35,579 £30,978 £35,000
90th Percentile £38,250 £34,378 £35,734
UK median annual salary £25,622 £35,080 £29,000
% change year-on-year -26.96% +20.96% +33.33%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,774 47,981 75,901
% of permanent jobs with a recognized job title 94.93% 88.83% 95.15%
Number of salaries quoted 52,171 28,880 43,676
10th Percentile £27,000 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,459
Median % change year-on-year -6.54% +6.03% +6.23%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £77,500 £80,000 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

ICT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured ICT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ICT Support in the UK excluding London

ICT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing ICT Support in the UK excluding London.

Salary trend for ICT Support in the UK excluding London

ICT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ICT Support in the UK excluding London over the 6 months to 27 June 2024.

Salary histogram for ICT Support in the UK excluding London

ICT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the UK excluding London region over the 6 months to 27 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +1 16 £24,696 -0.65% 6
West Midlands -1 15 £24,696 +2.62% 4
North of England +10 11 £35,579 +37.09% 6
East of England -7 9 £14,000 -28.24% 3
Yorkshire - 6 £35,579 - 2
North West -23 5 £36,500 +40.64% 4
South West -14 4 - - 5
South East - 3 £26,000 - 1
East Midlands -35 1 £34,836 -13.99% 2
ICT Support
UK

ICT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 June 2024, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring ICT Support in the job title.

1 24 (55.81%) Microsoft
2 18 (41.86%) CRM
3 16 (37.21%) SharePoint
3 16 (37.21%) Driving Licence
4 13 (30.23%) LAN
4 13 (30.23%) WAN
5 12 (27.91%) Windows
6 11 (25.58%) Microsoft Exchange
6 11 (25.58%) Degree
7 10 (23.26%) Windows 10
7 10 (23.26%) Problem-Solving
7 10 (23.26%) Social Skills
7 10 (23.26%) Inclusion and Diversity
8 9 (20.93%) Housing Management
8 9 (20.93%) DBS Check
8 9 (20.93%) Network Monitoring
8 9 (20.93%) Microsoft 365
8 9 (20.93%) Windows 7
8 9 (20.93%) SQL
8 9 (20.93%) Microsoft Office
8 9 (20.93%) TCP/IP
8 9 (20.93%) VoIP
9 6 (13.95%) Azure
9 6 (13.95%) Hyper-V
9 6 (13.95%) VMware
10 5 (11.63%) Power Platform
10 5 (11.63%) GDPR
10 5 (11.63%) Software Asset Management
10 5 (11.63%) SaaS
10 5 (11.63%) Asset Management

ICT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (37.21%) SharePoint
2 11 (25.58%) Microsoft Exchange
Applications
1 9 (20.93%) Microsoft Office
Business Applications
1 2 (4.65%) Dynamics GP
Cloud Services
1 9 (20.93%) Microsoft 365
2 6 (13.95%) Azure
3 5 (11.63%) Power Platform
3 5 (11.63%) SaaS
4 2 (4.65%) Dynamics 365
5 1 (2.33%) Entra ID
Communications & Networking
1 13 (30.23%) LAN
1 13 (30.23%) WAN
2 9 (20.93%) TCP/IP
2 9 (20.93%) VoIP
3 4 (9.30%) IPv4
3 4 (9.30%) IPv6
4 2 (4.65%) Network Security
5 1 (2.33%) Broadband
General
1 10 (23.26%) Inclusion and Diversity
1 10 (23.26%) Social Skills
2 4 (9.30%) Finance
2 4 (9.30%) Telecoms
3 2 (4.65%) Legal
3 2 (4.65%) Public Sector
4 1 (2.33%) Fire and Rescue
4 1 (2.33%) Local Government
Miscellaneous
1 16 (37.21%) Driving Licence
2 1 (2.33%) Self-Motivation
Operating Systems
1 12 (27.91%) Windows
2 10 (23.26%) Windows 10
3 9 (20.93%) Windows 7
4 4 (9.30%) Linux
4 4 (9.30%) Mac OS
5 3 (6.98%) Windows Server
6 1 (2.33%) Windows Server 2012
Processes & Methodologies
1 18 (41.86%) CRM
2 10 (23.26%) Problem-Solving
3 9 (20.93%) Housing Management
3 9 (20.93%) Network Monitoring
4 5 (11.63%) Asset Management
4 5 (11.63%) Software Asset Management
5 4 (9.30%) Agile
6 3 (6.98%) Service Delivery
7 2 (4.65%) Change Control
7 2 (4.65%) Cybersecurity
7 2 (4.65%) Mobile Device Management
7 2 (4.65%) Project Management
7 2 (4.65%) Quality Management
7 2 (4.65%) Remote Monitoring and Management
7 2 (4.65%) Security Monitoring
7 2 (4.65%) Supplier Management
8 1 (2.33%) Customer Service
8 1 (2.33%) ITIL
8 1 (2.33%) Mathematics
8 1 (2.33%) Proactive Maintenance
Programming Languages
1 9 (20.93%) SQL
Qualifications
1 11 (25.58%) Degree
2 9 (20.93%) DBS Check
3 2 (4.65%) Master's Degree
Quality Assurance & Compliance
1 5 (11.63%) GDPR
2 3 (6.98%) SLA
3 1 (2.33%) QA
System Software
1 6 (13.95%) Hyper-V
2 4 (9.30%) VMware Infrastructure
3 2 (4.65%) Active Directory
Vendors
1 24 (55.81%) Microsoft
2 6 (13.95%) VMware
3 4 (9.30%) Cisco
3 4 (9.30%) Datto
3 4 (9.30%) HP
3 4 (9.30%) NETGEAR
3 4 (9.30%) Ubiquiti
3 4 (9.30%) Veeam
4 1 (2.33%) Sophos