Service Manager Jobs in the West Midlands

Services Manager
England > West Midlands

The median Services Manager salary in the West Midlands is £61,125 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 194 218 254
Rank change year-on-year +24 +36 -94
Permanent jobs requiring a Service Manager 69 35 54
As % of all permanent jobs advertised in the West Midlands 0.80% 0.61% 0.69%
As % of the Job Titles category 0.86% 0.67% 0.73%
Number of salaries quoted 46 29 47
10th Percentile £45,301 £37,950 £41,250
25th Percentile £51,875 £46,250 £44,604
Median annual salary (50th Percentile) £61,125 £51,500 £51,000
Median % change year-on-year +18.69% +0.98% +13.33%
75th Percentile £65,000 £67,500 £56,875
90th Percentile £70,625 £71,250 £61,000
England median annual salary £51,910 £58,750 £55,000
% change year-on-year -11.64% +6.82% +4.76%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 8,050 5,197 7,395
% of permanent jobs with a recognized job title 93.91% 89.93% 94.70%
Number of salaries quoted 5,794 3,200 4,854
10th Percentile £26,500 £30,000 £29,256
25th Percentile £35,000 £38,750 £38,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £77,500 £78,750
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Service Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Manager in the West Midlands

Service Manager
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Service Manager in the West Midlands.

Salary trend for Service Manager in the West Midlands

Service Manager
Salary Histogram in the West Midlands

Salary distribution for jobs citing Service Manager in the West Midlands over the 6 months to 12 June 2024.

Salary histogram for Service Manager in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +3 41 £56,500 -3.00% 3
Herefordshire - 6 £65,000 -
Warwickshire +17 5 £56,500 +32.94% 2
Coventry +27 3 - - 1
Staffordshire -25 3 £57,500 +21.05%
Solihull -4 2 £41,250 +3.77% 1
Worcestershire - 1 £40,000 - 1
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 12 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Service Manager in the job title.

1 46 (66.67%) Service Delivery
2 29 (42.03%) ITIL
3 20 (28.99%) Social Skills
4 19 (27.54%) Service Management
4 19 (27.54%) ITSM
5 17 (24.64%) Problem-Solving
6 15 (21.74%) Incident Management
6 15 (21.74%) Spanish Language
6 15 (21.74%) Finance
7 13 (18.84%) Project Management
7 13 (18.84%) Accessibility
7 13 (18.84%) Incident Response
7 13 (18.84%) Continuous Improvement
8 12 (17.39%) ITIL Certification
8 12 (17.39%) SLA
8 12 (17.39%) Problem Management
9 10 (14.49%) Stakeholder Management
9 10 (14.49%) Project Delivery
10 9 (13.04%) Technology Strategy
10 9 (13.04%) Decision-Making
11 8 (11.59%) IT Strategy
11 8 (11.59%) French Language
11 8 (11.59%) Agile
12 6 (8.70%) Retail
12 6 (8.70%) QA
12 6 (8.70%) Configuration Management
12 6 (8.70%) Change Management
12 6 (8.70%) Customer Service
12 6 (8.70%) ServiceNow
12 6 (8.70%) Analytical Skills

Service Manager Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (1.45%) Microsoft Office
Cloud Services
1 3 (4.35%) SaaS
2 1 (1.45%) Azure
Communications & Networking
1 2 (2.90%) Network Security
General
1 20 (28.99%) Social Skills
2 15 (21.74%) Finance
2 15 (21.74%) Spanish Language
3 8 (11.59%) French Language
4 6 (8.70%) Analytical Skills
4 6 (8.70%) Retail
5 5 (7.25%) Law
6 4 (5.80%) Presentation Skills
7 3 (4.35%) Public Sector
8 2 (2.90%) Inclusion and Diversity
8 2 (2.90%) Telecoms
9 1 (1.45%) Organisational Skills
Miscellaneous
1 3 (4.35%) Operational Technology
2 1 (1.45%) CMDB
2 1 (1.45%) Data Centre
Operating Systems
1 1 (1.45%) Mac OS
1 1 (1.45%) Windows
Processes & Methodologies
1 46 (66.67%) Service Delivery
2 29 (42.03%) ITIL
3 19 (27.54%) ITSM
3 19 (27.54%) Service Management
4 17 (24.64%) Problem-Solving
5 15 (21.74%) Incident Management
6 13 (18.84%) Continuous Improvement
6 13 (18.84%) Incident Response
6 13 (18.84%) Project Management
7 12 (17.39%) Problem Management
8 10 (14.49%) Project Delivery
8 10 (14.49%) Stakeholder Management
9 9 (13.04%) Decision-Making
9 9 (13.04%) Technology Strategy
10 8 (11.59%) Agile
10 8 (11.59%) IT Strategy
11 6 (8.70%) Change Management
11 6 (8.70%) Configuration Management
11 6 (8.70%) Customer Service
11 6 (8.70%) Internal Audit
Qualifications
1 12 (17.39%) ITIL Certification
2 2 (2.90%) Security Cleared
3 1 (1.45%) A+ Certification
3 1 (1.45%) DBS Check
3 1 (1.45%) Degree
3 1 (1.45%) DV Cleared
3 1 (1.45%) MCP
3 1 (1.45%) Microsoft Certification
3 1 (1.45%) SC Cleared
Quality Assurance & Compliance
1 13 (18.84%) Accessibility
2 12 (17.39%) SLA
3 6 (8.70%) QA
4 5 (7.25%) Data Quality
5 1 (1.45%) Cyber Essentials
5 1 (1.45%) ISO/IEC 27001
5 1 (1.45%) PCI DSS
System Software
1 1 (1.45%) Active Directory
Vendors
1 6 (8.70%) ServiceNow
2 3 (4.35%) Microsoft
2 3 (4.35%) Remedy
3 2 (2.90%) Dell
3 2 (2.90%) SAP