IT Support Apprentice
An exciting and varied apprenticeship as part of a team providing IT support to a wide range of companies in and around Cambridge. The role will include helping end users with IT issues, preparing and installing new equipment, managing and securing IT systems, and provide a perfect platform for a career in IT.
Role
- As an apprentice you will work within our busy service desk team, supporting them in their day to day activities and helping clients with their IT queries
- You will be troubleshooting and diagnosing IT issues, talking with clients and assisting over the phone and via remote connections. You will be involved with IT systems administration, handling tasks such as setting access permissions, password and MFA resets, and account setups
- There will also be the opportunity to work with our projects team, preparing and configuring new machines for deployment and helping them deliver new systems for clients
- As well as learning and gaining real world experience on the job, you will also attend a local college one day a week to complete a Level 3 Information Technology qualification
Training
- The Apprentice will gain their Information Communications Technician (Level 3) Apprenticeship
- There will also be access to our online training platform, and an opportunity to gain Microsoft qualifications
- Following the successful completion of the Apprenticeship, there would be an opportunity to join the 4Cambridge team full-time
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- CAMBRIDGE REGIONAL COLLEGE
- Working Week
- Monday - Friday, 8.45am - 5.00pm (one day a week will be at Cambridge Regional College)
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE or equivalent, grade C/4 (Essential)
- Maths GCSE or equivalent, grade C/4 (Essential)
About the Employer
4CAMBRIDGE LIMITED
Supplying IT support, cyber security advice and transformational technology projects to businesses in Cambridge and across East Anglia. 4Cambridge help organisations achieve more and use technology to reach their full potential. But 4Cambridge is not just about technology – it is also about people. We support and encourage each other, and as our new apprentice you will be an important part of that team.
- Company
- 4CAMBRIDGE LIMITED
- Location
- Winship House, Milton, Cambridge, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000.00
- Posted
- Company
- 4CAMBRIDGE LIMITED
- Location
- Winship House, Milton, Cambridge, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000.00
- Posted