ITSM Consultant (MUST BE SC CLEARED)

ITSM Consultant - BMC Discovery (MUST BE SC CLEARED)

YOU MUST BE CURRENTLY SC CLEARED TO BE CONSIDERED FOR THIS ROLE!

6 month contract

Start ASAP

£550 - £600 per day - INSIDE iR35

London - Hybrid

Your day-to-day role will include:

• Developing and maintaining BMC Discovery and CMDB components.
• Work on user stories and ensuring they are updating until closure.
• Participate in data assessments and recommend standard methodologies in tool.
• Analyse requirements and implement enhancements.
• Call out issues when required.
• Liaise with other teams when additional support is needed.

Technical Skills:

• Understanding of the Common Data Model and experience in extending the CMDB data model.
• Understanding of Service Blueprints, Service Definitions and Service Modelling in the Atrium CMDB
• Thorough understanding of normalization and reconciliation processes and configurations.

Experience with the following:

• Atrium Integrator.
• Utilising CMDB REST API to develop automation.
• Smart Reporting or Helix Dashboards for CMDB.
• Administering, maintaining, and updating Discovery Scanners, Proxies, Outposts and Consolidators.
• Solve discovery scan failures and credential problems.
• Developing TPL Patterns and Syncmappings.
• Linux, Windows, VMware, Storage systems and Network Devices.
• Linux Shell Scripts and Windows PowerShell.

Business Skills:

• Familiar with Agile methodology.
• Able to communicate with business staff members to understand the requirements.
• Work with multi-functional teams to deliver a common goal.
• Analytical and problem-solving skills.
• Able to translate requirements into technical design using standard process solutions.

If this role is of interest to you then please contact David Eales with your up to date CV.