Sales Administrator and Data Analyst Apprentice

We are seeking a proactive, detail-oriented professional to join our team as a Sales Administrator and Data Analyst. In this hybrid role, you will be responsible for supporting sales operations through administrative tasks, while also leveraging data analysis and reporting to optimise performance.

1.     Sales Administration:

• Order Processing: Enter and manage customer orders, ensuring accuracy of product details, pricing, and delivery schedules
• Customer Support: Respond to inquiries, provide product information, and resolve any issues in a timely, professional manner
• Documentation & Reporting: Maintain and update sales contracts, invoices, and relevant documentation; generate regular sales reports for management
• CRM Management: Update and maintain customer records, contacts, and lead pipelines to support the sales team in meeting revenue targets

2. Data Tasks: 

•    Data Collection & Cleaning: Gather, cleanse, and validate sales and operational data from multiple sources to ensure data integrity
• Data Analysis: Use analytical tools to interpret data trends, identify insights, and recommend improvements to sales strategies and processes
• Database Management: Develop and maintain databases and dashboards; ensure data security and compliance with company policies

Reporting & Visualisation:

• Create clear, actionable reports and visualisations to present complex data in an understandable format for stakeholders

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Initiative