IT Support Technician

A Birmingham based food company is looking to recruit an IT Support Technician to work at their headquarters. You will be working for an established, successful business that has had roots in Birmingham for decades.

The IT Support Technician will be responsible for the availability and performance of the groups IT systems, covering servers, switches and telecoms. You will also be tasked with problem resolution and proactive maintenance of infrastructure equipment. Responsibilities will include:

• 1st Line Support
• Working within the IT team, responding to incident and problem tickets on helpdesk software.
• Managing and maintaining the Windows Server and Active Directory environments.
• Managing virtualisation technologies like Hyper-V and VMWare.
• Network management.
• Supporting users on desktop applications.
• Liaising with 3rd party companies or contractors to resolve issues where required.
• Training staff on IT systems.

As IT Support Technician you will require the following skills:

• Previous experience of 1st line support.
• Ability to support Windows 10/11 and Windows Server 2008 R2 and above.
• Experience of VMWare.
• Strong Excel skills for data analytics.
• NAV experience would be advantageous.

The IT Support Technician will pay a competitive salary, plus pension and free onsite parking. Core hours will be 8.00-17.00 Monday to Friday, however some out of hours work will be required as an "on call" service is provided and shared amongst the team on a rota basis.

If interested in this vacancy, please apply through this advert immediately.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.