Implementation Technician

Our client is a dynamic and innovative company dedicated to delivering top-notch solutions to our valued clients. We are seeking a highly motivated and skilled Implementation Technician to join a successful team.

• 2nd/3rd line service desk support with the ability to diagnose software issues
• Be able to communicate effectively with customers (keeping them up to date with how their tickets are progressing and manage expectations)
• SQL experience with the ability to understand, create, and modify SQL queries, stored procedures, and functions.
• Some experience understanding vb script, vb.net, and C# (rest of team can support if so not essential)
• Ability to use their initiative and work as part of a team.  The desire to learn is important
• Bachelor's degree in a related field or equivalent work experience.

• Proficiency in SQL and database management.
• T-SQL and SQL Server
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Project management experience is a plus.
• Willingness to travel occasionally for project needs.

• Remote working
• Excellent career development and training