EUC Technical Specialist

Allen Lane are supporting a London Borough in it’s search for an EUC Technical Specialist. This is a permanent position in which you’ll be required to be the SME on all things Active Directory/Azure AD, group policies, SCCM, Intune, Windows Autopilot, M365, Azure VD, Powershell Scripting. Please note that this role is hybrid, you will be required on-site to support the organisation when required.

The role

As an EUC Technical Specialist you will:

• In line with business objectives, define, develop, and maintain EUC Services and capabilities in conjunction and alignment with the other Technology Services functions
• Manage relevant projects and BAU support activities.
• Ensure technical/functional requirements are detailed sufficiently at the appropriate stage of the development cycle, provide estimates to Project Managers. Participate in the weekly Project Management Group (PMG)
• Work with TDA / Systems/ M365 leads participating in solutions designs, documenting and presenting these solutions at the weekly Technical Design Authority (TDA) meetings where required
• Proactively manage vendors, working closely with IT Procurement partner in the Council, participate in vendor, product evaluation and selection for technologies.
• Work with the EUC Team Leader to be involved in the approval and acceptance of both Service Definition and bring-into-service documents.
• Be accountable for planning and managing the maintenance and patching of existing services to agreed levels.
• Responsible for ensuring open incidents and requests are addressed according to SLA.

Key skills required

As an EUC Technical Specialist you must have:

Experience of managing and provisioning EUC deployments in a large environment with expertise in End User Computing technologies including, but not limited to:

• Active Directory/Azure AD, Group Policies, Microsoft SCCM, Intune,
• Windows Autopilot, Microsoft 365, Azure Virtual Desktop, Powershell Scripting,
• software packaging, Deep Freeze, Windows Client/Server Operating Systems, Windows registry, Zscaler
• Experience of patching and security process techniques, applying them to live systems and applications
• The ability to deal with critical IT EUC demand being responsible for the successful delivery of services across the council

What you get in return

A salary between - £51,093 - £54,129 (with a pending pay award) plus a range of excellent benefits